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OneTravel Customer Reviews

Mongolia is a gem4

My first trip to Mongolia included two days in Ulaanbaatar and six days in the countryside, taking a tour of Terelj National Park. Unable to speak Mongolian, I was happy to find Korean speakers in UB and the city is easy to walk and navigate solo. Traveling in the countryside gave me a small glimpse of the hospitality of Mongolian nomads. My best memory would have to be galloping alongside dozens of kids who were riding in a regional Naadam festival horse race.

- Laura  Aug 18, 2015

How OneTravelers Fly with Srilankan Airlines

In the last 12 months:
  • 7% of Srilankan Airlines

    passengers are over 60.
  • Singapore to Colombo

    was the most popular flight route for SRILANKAN AIRLINES.
  • Bangkok, Colombo, Singapore

    were the top destinations for SRILANKAN AIRLINES passengers.
  • The most popular airport for SRILANKAN AIRLINES was

    Bandaranaike International Airport.


Srilankan Airlines Flights!

Founded in 1979, SriLankan Airlines is the National Airline of Sri Lanka operating to over 64 destinations worldwide including Africa, Europe, Middle East, North America, Australia and many more. Bandaranaike International Airport serves as the main hub for the carrier while Mattala Rajapaksa International Airport acts as the secondary hub for SriLankan Airlines. The airline enjoys a fleet size of 23 aircrafts while Suvarnabhumi Airport and Kelani River Peliyagoda Waterdome acts as focus cities for Srilankan Airlines.

Classes of Service

SriLankan Airlines offers two classes of service: Business and Economy Class.

Srilankan Airlines Business Class Business Class: When traveling with Business Class of SriLankan Airlines enjoy complimentary lounge access, mouth-watering meals, premium check-in, privacy dividers and the whole world of entertainment on your personal 15” touch screen HD display. SriLankan Airlines aims at making you feel home even when traveling.
With the introduction of Silk Route, departure for the SriLankan Airlines Business Class passengers has become a lot easier and faster! All you got to do is sit back and savor the comforts of the Silk Route Lounge, while the airlines dedicated staff clears your check-in, and baggage formalities

Srilankan Airlines Economy Class Economy Class: Get ready to experience the perfect way to fly on the SriLankan Airlines Business Class. The comfortable seats and personal seatback TV’s give you an elegant and relaxing experience like never before. Customers enjoy on-demand entertainment, specially prepared delicious in-flight meals and satellite telephone service.


Business Class passengers can pre-order their meal requirements at least 48 hours before the scheduled departure of their flight.

To keep you entertained while on-board, the airline offers multiple entertainment options ranging from musical shows, in-flight magazines, top movies and much more to choose from.

Traveling with the carrier is stress free and offers you a glimpse of the typical Sri Lankan tradition while you are flying with them.


Online and Mobile Check-In For a quick and convenient check in and seat selection, SriLankan Airlines offer web check in between 2 and 48 hours before departure.

Airport Kiosks SriLankan Airlines has its self-service check-in kiosks at the Bandaranaike International Airport. At the kiosks, passengers can check-in for single as well as multiple flights. The kiosks have interactive touch screen monitors with easy navigation panels and instructions for a smooth check-in process.

Customer Rewards Programs and Perks

The airline offers a frequent flyer program known as FlySmiles, with which every time you fly with Srilankan Airlines you accumulate FlySmiles Miles. The reward points can be cashed for free tickets, lounge access, express check-in and upgrade from Economy to Business Class. FlySmiles members of Silver Tier can opt for Baggage Bonus Program. If you do not have enough miles to redeem rewards, you can purchase FlySmiles from the service center. You can purchase a minimum of 2,000 miles and a maximum of 25,000 miles for a cost of US$ 0.025 per mile.


For detail information on Baggage allowance, Please click here.

Itinerary Modifications and Cancellations

SriLankan Airlines offers ease and comfort on every stage of your travel, be it booking a trip or cancelling one. If under any circumstances, you are not able travel on your desired journey date or do not wish to travel to your destination, you can ask for a refund for your purchased electronic ticket. You can also call the Global Contact Center at +94777771979 or email us at reservations@srilankan.com.

Special Circumstances

SriLankan Airlines offers special assistance at the airports to passengers with reduced mobility. Wheelchairs are offered to help passengers for easy mobility from the airport to the flight.

Passengers with special medical requirements should receive medical clearance from the airline before flying.

Guide/Assistance Dogs are permitted on the aircraft with visually impaired or hearing-impaired passengers.

Srilankan Airlines Info

    Srilankan Airlines Codes, Call Sign and Headquarter
  • IATA Code:UL
  • ICAO Code:ALK
  • Call Sign:SRILANKAN
  • Head Quarter:Katunayake, Sri Lanka

Srilankan Airlines Hubs

Srilankan Airlines Hub - Airports used as transfer points to get passengers to their intended destination.
  • Bandaranaike International Airport