Travel Alert – United States: Carolina's Hurricane Recovery Advisory for September 17-19, 2018

Due to infrastructural limitations resulting from Hurricane Florence, customers traveling to, from, and/or via the Carolina's from September 17-19, 2018 may experience flight delays, diversions, and/or flight cancellations.

Passengers traveling to, from, and/or have a connecting flight through the Carolina's are requested to re-confirm their flights directly with the airlines prior to departure.

Airports affected by operational conditions: Charleston, SC (CHS); Charlotte, NC (CLT); Greenville, NC (PGV); Jacksonville, NC (OAJ); New Bern, NC (EWN); Raleigh/Durham, NC (RDU); Wilmington, NC (ILM).

If you need to change your flight: Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies or to check your current flight status:

American Airlines Delta Air Lines Southwest Airlines
Travel Alert – Japan: Osaka Airport Closure Advisory from September 03-20, 2018

Due to infrastructure damage from Typhoon Jebi, the Osaka-Kansai airport has been temporarily closed until further notice. Customers traveling to, from, and/or via Osaka-Kansai from September 03-20, 2018 may experience continued flight delays, diversions, and/or flight cancellations.

Passengers traveling to, from, and/or have a connecting flight through Osaka-Kansai International Airport (KIX) are requested to re-confirm their flights directly with the airlines prior to departure.

If your flight has been cancelled or you need to change your flight: Some airlines have announced flexible policies for customers, please use the below link to review individual policies, current airport updates, or to check your current flight status:

American Airlines ANA Cebu Pacific China Airlines Delta Air Lines Finnair Hawaiian Airlines HK Express KLM Korean Air Lufthansa Peach Scoot United Airlines Vanilla Air Vietnam Airlines Japan Airlines China Eastern China Southern Kansai International Airport
Travel Alert – Philippines: Runway Repairs at Mactan-Cebu Airport from September 01-21, 2018

Due to extensive repairs and rehabilitation, runway 4/22 at Mactan-Cebu International Aiport in the Philippines, will be closed from September 01-21, 2018. Customers with scheduled flights between 1:30 AM and 6:30 AM local time may be re-scheduled, delayed, or cancelled by the airline. All flights outside these hours will remain as originally scheduled.

Passengers traveling to, from, and/or have a connecting flight through Mactan-Cebu Airport (CEB) are requested to re-confirm their flights directly with the airlines prior to departure.

If you need to change your flight: Some airlines have announced flexible policies for customers wishing to change their reservations, please use the below link for more information, to review individual policies, or to check your current flight status:

Mactan-Cebu Airport Cebu Pacific Philippine Airlines
Travel Alert – OneJet: Suspended Operations from August 30-October 31, 2018

Effective August 30, 2018, OneJet is transitioning its operations over the next 8 weeks. During this transition, OneJet will be suspending all scheduled services on current routes. Customers traveling on OneJet may experience continued flight cancellations after this 8 week period.

Passengers holding a OneJet ticket with travel through October 31, 2018: Your reservation has been cancelled. Those with reservations from November 01, 2018 are requested to re-confirm their flights directly with OneJet prior to departure.

For more information, please review the below links:

OneJet: Contacts OneJet: Press Release
Travel Alert – SkyWork Airlines: Suspended Operations/Filed for Bankruptcy on August 30, 2018

After failed negotiations with a possible partner and economic conditions of the company, SkyWork Airlines has ceased operations and filed for Bankruptcy as of Thursday, August 30, 2018.

Customers holding a SkyWork Airlines ticket: Your booking has been cancelled. At this time, do not go to the airport as there will be no SkyWork Airlines staff to assist you.

For more information, please review the below links:

SkyWork Airlines: Contacts SkyWork Airlines: Press release Federal Office of Civil Aviation
Travel Alert – United States: Powder Substance Restrictions for International Flights to the U.S.

The U.S. Department of Homeland Security (DHS) requires additional security measures for all international flights to or connecting through the U.S., which may result in extra screening for everyday items such as powder, food, books, magazines, and large electronics.

Per the DHS, beginning June 30, 2018, some travelers may also be subject to additional security measures to prohibit powder-based substances greater than what would fit in a standard soda can (12 fluid ounces, 350 milliliters, 350 grams) packed in carry-on bags and personal items. If the substance is in excess of the allowed amount, it won’t be permitted in the cabin of the aircraft.

There are some exemptions that can be transported in carry-on luggage only if they are in a sealed, damage-free package, even if they exceed the stated volume limit including baby formula, prescription medical powders, human remains, and cosmetic powders purchased at Duty Free that are sealed and inside a STEB.

Please note that some foreign governments who perform this screening at central checkpoints may follow more strict measures, including confiscating and disposing of powder-based substances in excess of permitted quantities. We recommend all customers place any items that resemble powder in checked baggage to avoid any disruption to travel.

The Transportation Security Administration (TSA) recommends arriving at the airport at least three hours before your international flight, if possible, to allow time for the additional security measures.

For more information, please visit the DHS link below. You may also contact @AskTSA with specific questions and TSA customer service.

U.S. Dept of Homeland Security @AskTSA

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