Travel Alert – United States: Winter Storm Jacob Advisory for January 17-19, 2020

Due to inclement weather and Air Traffic Control restrictions, customers traveling to, from, and/or via the Midwest and Northeast regions of the United States on January 17-19, 2020 may experience flight delays, diversions, and/or flight cancellations.

Passengers traveling to, from, and/or have a connecting flight through the Midwest and Northeast regions of the United States are requested to re-confirm their flights directly with the airlines prior to departure.

Midwest airports affected by operational conditions: Bloomington/Normal, IL (BMI); Buffalo, NY (BUF); Cedar Rapids, IA (CID); Champaign/Urbana, IL (CMI); Chicago-Midway, IL (MDW); Chicago-O'Hare, IL (ORD)​; Cleveland, OH (CLE); Columbia, MO (COU); Decatur, IL (DEC); Des Moines, IA (DSM); Detroit, MI (DTW); Dubuque, IA (DBQ); Flint, MI (FNT); Fort Wayne, IN (FWA); Grand Rapids, MI (GRR); Green Bay, WI (GRB); Kalamazoo/Battle Creek, MI (AZO); Kansas City, MO (MCI); Kirksville, MO (IRK); La Crosse, WI (LSE); Lansing, MI (LAN); Lincoln, NE (LNK); Madison, WI (MSN); Milwaukee, WI (MKE); Minneapolis/St. Paul, MN (MSP); Moline, IL (MLI); Omaha, NE (OMA); Peoria, IL (PIA); Quincy, IL (UIN); Rochester, MN (RST); Sioux City, IA (SUX); Sioux Falls, SD (FSD); South Bend, IN (SBN); Springfield/Branson, MO (SGF); St. Louis, MO (STL); Toledo, OH (TOL); Waterloo, IA (ALO).

Northeast airports affected by operational conditions: Albany, NY (ALB); Baltimore, MD (BWI); Boston, MA (BOS); Hartford, CT (BDL); Islip/Long Island, NY (ISP); Manchester, NH (MHT); New York-Kennedy, NY (JFK); New York-LaGuardia, NY (LGA); Newark-Liberty, NJ (EWR); Philadelphia, PA (PHL); Portland, ME (PWM); Providence, RI (PVD); Rochester, NY (ROC); Stewart/Newburgh, NY (SWF); Syracuse, NY (SYR); Trenton, NJ (TTN); Washington–Dulles, DC (IAD); Washington-National, DC (DCA); White Plains/Westchester County, NY (HPN).

If you need to change your flight: Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies or to check your current flight status:

American Airlines Frontier Airlines JetBlue Airways KLM Southwest Airlines Spirit Airlines Sun Country Airlines Delta Air Lines United Airlines WestJet
Travel Alert – Canada: Weather Advisory for January 16-19, 2020​

Due to inclement weather and Air Traffic Control restrictions, customers traveling to, from, and/or via Eastern Canada on January 16-19, 2020​ may experience flight delays, diversions, and/or flight cancellations.

Passengers traveling to, from, and/or have a connecting flight through Eastern Canada are requested to re-confirm their flights directly with the airlines prior to departure.

Airports affected by operational conditions: Gander, NF (YQX); Halifax, NS (YHZ); Hamilton, ON (YHM); Kitchener/Waterloo, ON (YKF); London, ON (YXU); Montréal, QC (YUL); Ottawa, ON (YOW); Quebec City, QC (YQB); Sault Ste Marie, ON (YAM); St. John's, NL (YYT); Sudbury, ON (YSB); Thunder Bay, ON (YQT); Toronto-City, ON (YTZ); Toronto-Pearson, ON (YYZ).

If you need to change your flight: Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies or to check your current flight status:

Air Canada Porter Airlines WestJet
Travel Alert – Iraq & Iran: Security Advisory from January 08, 2020

Due to the current security situation, customers traveling to, from, via, and/or have a scheduled flight over Iranian/Iraqi airspace from January 08, 2020 may experience flight delays, diversions, scheduled flight time changes, and/or flight cancellations.

Passengers traveling to, from, have a connecting flight through Iraq or Iran (all airports), or a scheduled flight over Iranian/Iraqi airspace are requested to re-confirm their flights directly with the airlines prior to departure.

Please use the below links to review updated information or to check your current flight status:

Air Canada Emirates Finnair Gulf Air KLM Lufthansa Malaysia Airlines Royal Jordanian
Travel Alert – Ernest Airlines: To Suspended all Flight Operations from January 13, 2020

The Civil aviation regulator ENAC are to suspend the operating licence of carrier Ernest Airlines from January 13, 2020. Ernest Airlines has stated and insists the suspension is “temporary” and that its licence can be restored once it demonstrates compliance with current legislation.

Customers holding a booking with Ernest Airlines with travel from January 13, 2020 and beyond are requested to re-confirm their flights, reservation status, and refund options directly with Ernest Airlines prior to departure.

For more information or assistance, please reference the links below:

Ernest Airlines: Statement Ernest Airlines: Contacts

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