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Book with Confidence: Korean Air’s Flexibility on Reissuing Tickets

To allow flexibility for your travels, Korean Air is waiving reissue fees for tickets purchased between now and May 31, 2020. If you change your reservation after purchasing a new ticket, you will be exempted from the reissue fee.

1. Applicable Tickets

   • Routes : All KE international routes (All regions except for Korea departures).
   • Original ticket must be issued between : March 18 ~ May 31, 2020.
   • Original ticket must depart on or after : March 18, 2020.

2. Applicable to Reissued Tickets

   • Ticket must be reissued : Within the validity of the original ticket.
   • New travel date must depart : Within the validity of the original ticket.
   • Please note that tickets can be reissued only once without fees.

Q&A - Book with Confidence Promotion

• Is this waiver applicable to all fares and classes?
  Yes, the waiver applies to all Korean Air fares and booking classes purchased on OneTravel’s website (except Korea departures). However, the ticket must be a Korean Air marketed flight.

• How many times can I reissue my ticket with no fee?
  Reissue fees can be exempted only once. Additional changes will be subject to a fee according to the ticket regulations.

• Is the difference in fares also exempt?
  The difference in amount resulting from changes, such as departure date, destination, season, and weekend, will still be charged or refunded according to Korean Air’s ticket purchase policy.

• What happens if I get a refund?
  A refund fee is charged in accordance with Korean Air’s ticket purchase policy.

• How can I make a change to my reservation and have the reissue waiver applied?
  You must contact OneTravel’s call center via phone or email with your inquiry, and their customer service representatives can assist you with the desired changes. OneTravel’s service representatives will be able to waive the reissue fee if it applies to your itinerary.

Korean Air Flights

Korean Air, established in 1969, is one of the world's top 20 airlines carrying more than 26 million passengers in 2018. The airline operates over 460 flights per day to 128 cities in 45 countries on five continents; it has a modern fleet of 168 aircraft and employs over 20,000 professional employees. Korean Air’s core business includes passenger, cargo, aerospace, catering and in-flight sales. The airline's main hub is at the Incheon (ICN) International Airport Terminal 2 which opened in 2018.

Korean Air is a founding member of the SkyTeam airline alliance, which together with its 19 members annually welcomes 676 million passengers worldwide, on more than 15,445 daily flights, covering 1,036 destinations in 170 countries. The airline launched a joint venture partnership with Delta Air Lines in the trans-Pacific market in May 2018.

Classes of Service

The Classes of service offered by Korean Air include First Class, Prestige Class and Economy Class.

First Class: When traveling with the First Class of Korean Air, get ready to receive the highest quality of service in the comfortable suites. The 3 classes of suites offered in the First Class include: First Class Kosmo Suites, First Class Kosmo Sleeper Seat, and First-Class Sleeper Seat. The Suites come equipped with bed-type seating, individual wide screen monitors, sky office, personal reading lamps, and BOSE headsets for noise reduction.

Prestige Class: Enjoy your journey on the comfortable 180-degree, full flat seats, individual movie theaters with multifunctional controllers and individual reading lamps. The Prestige Class offers 2 seating options: Prestige Sleeper Seat and Prestige Plus Seat. The Sky office offers a premium business environment for you to stay connected with your work throughout your flight.

Economy Class: The ergonomically designed slim seats in the Economy Class of Korean Air offer maximum comfort throughout the flight. Stay entertained on your personal 10.6 inch, high-resolution, LCD wide-screen that comes equipped with various on-demand entertainment programs. Keep your gadgets charged with the USB ports made available at each seat.

SKYPASS - Customer Rewards Program and Perks

The loyalty program or the Frequent Flyer Program offered by Korean Air is called SKYPASS. Becoming a member of SKYPASS will shower you with a wide variety of benefits and rewards. Start accumulating miles as soon as you book your next flight. The airline also offers SKYPASS Junior Membership for children less than 12 years of age. Mileage rewards can be earned when traveling with Korean Air and other SkyTeam Airline Alliance including Delta Airlines, Air Europa, Air France, Aeromexico, China Airlines, and many others.

You can use your Mileage Rewards to obtain bonus flight tickets, rental car services, and discounted flight tickets. Join today!