| Hub Airports: | Bole International Airport |
| Call Sign: | ETHIOPIAN |
| Head Quarter: | Bole International Airport, Addis Ababa, Ethiopia |
| Popular Route: | Addis Ababa - Washington DC |
| Popular Destinations: | Addis Ababa, Newark, Lome |
Forget about check-in hassles? There are numerous options of check-in at the airports that include:
Online check-in: Online check-in: Online-check in helps passenger to confirm their travel on flight via internet and also it print the boarding passes. The online check-in facility for international flight is available from 36 hours to 2 hours before the departure of flight. For all the domestic flights this facility is available from 24 hours to 2 hours before the departure of domestic flight. To avail this facility all you need is internet connection and printer for printing the boarding pass.
Mobile Check-in: Mobile check-in facility gives you the advantage of check-in from anywhere irrespective of your location. Phone with internet connection is the primary requirement to use the mobile check-in facility.
Airport Kiosks: Numerous self service airport check-in kiosks are very helpful for the smooth check-in facility. Equipped with interactive touch screens this facility undoubtedly helps in the smooth check-in.
Customer Rewards Programs and PerksShebaMiles is the frequent flyer program of Ethiopian Airlines. Collect the reward points to avail the cash discounts, free tickets and much more. Membership of this frequent flyer program is open for all the individuals all over the world. The applications for the membership of the frequent flyer program is available in the paper form, it can be mailed to the address on the back of the form. Application for the frequent flyer program should be submitted only once and don't forget to write down the full details on the application. Write the full name as it is on your passport.
Check out the three categories of the ShebaMiles frequent flyer program.
ShebaMiles Blue Membership Card: This membership card can be easily obtained by earning the 3,000 status miles or by completing 2 flights after enrollment to ShebaMiles. With this you can earn as well as redeem miles on Ethiopian Airlines and of it service partners. Personalized card and advance boarding facility is provided to the members of ShebaMiles Blue Membership Card.
ShebaMiles Silver Membership Card: By earning minimum of 25,000 status miles or by completing 20 flights in one calendar year, you will get the membership of the ShebaMiles Silver Membership Card. The main function of this membership card is that it earns and redeem miles on the service of Ethiopian and its service partners. Use the tier benefits on each Ethiopian Airline flight after the qualification. The benefits of ShebaMiles Silver Membership Card include personalized card, personalized luggage tag, excess baggage allowance of 15 kgs, access to ShebaMiles lounge, advance boarding and priority baggage handling.
ShebaMiles Gold Membership Card: After earning 50,000 status miles or by completing 40 flights in one year, you can upgrade to ShebaMiles Gold Membership Card. The benefits of gold membership include free excess baggage allowance of 20 kgs along with advance boarding and priority baggage handling.
For any modification in the travel itinerary like cancellation, no-show, date change or refund, there are fixed charges for it. For cancellation of flight you have to pay 300 USD, for no-show the fees is 300 USD, date change fee is around 300 USD and for refund the fees is around 300 USD.
Special Circumstances
Young children that are travelling without a parent or legal guardian are to be considered as an unaccompanied minor.
Airline is responsible for escorting the unaccompanied minor through immigrations and custom and help him/her to board the flight on time.
If you are planning to carry your pet, in this case you have to inform airline about it. If airline gives permission for it, then you can take the pet alongside with you.