Welcome to the OneTravel ("OneTravel," "we," "our," "us") Rewards Program (the "Program"). As a member ("you", "your"), you will be able to earn OneTravel Rewards Points ("Points") every time you make a qualifying purchase from OneTravel. If you do not agree with any part of these Terms and Conditions, you must opt out of joining the Program and not use any Points.
OneTravel reserves the right to amend these Terms and Conditions at any time. All amended terms automatically take effect when these Terms and Conditions are updated. Your continued use of the Program following the posting of changes to the Terms and Conditions will mean you accept those changes. Please return to this page periodically to review any changes. By enrolling in the Program member and you agree to the following:
Eligibility
Only OneTravel’s customers who are eighteen (18) years of age or older, are residents of the United States, and have provided OneTravel with a valid email address, are eligible to become Program members and earn Points. You automatically become a member when you purchase from OneTravel unless you opt-out of the Program. The Program is void where prohibited.
Your Account
When you sign up your Account will automatically be tied to your email address or a unique loyalty Account number and you will be automatically enrolled in the OneTravel Rewards loyalty program. When you are logged into OneTravel.com you will be able to see the total amount of Points in your Account, when the Points were earned as well as what Points have been redeemed. You will also receive regular account updates by email.
Collecting Points
OneTravel awards Points to the Account through which a qualifying purchase is made. For every dollar ($1) you spend with OneTravel when you book a flight you will earn 1 (one) Point. For every dollar ($1) you spend with OneTravel when you book hotels or cars you will earn three (3) Points. Qualifying purchases can be made online at OneTravel.com or over the phone using OneTravel’s toll free number. No Points will be provided for any other travel items or post-booking purchases of ancillary offerings such as flight upgrades and baggage fees. Except where required by law or provided for in these Terms and Conditions, Points have no cash value. Points have no exchange rate to any market currency.
OneTravel will attempt to credit your Account with the awarded Points on a timely basis, usually thirty (30) days after the booked travel was completed. However, you have the responsibility of making sure that your Points are properly credited. Please retain copies of your purchases for your records. Any claim for Points not credited accurately must be received by us within six (6) months of the date of claimed accrual of such Points.
Points Expiration
OneTravel's Points will not expire as long as a Qualifying Purchase was made through your OneTravel Account at least once every two (2) years. "Qualifying Purchase" shall mean a Points eligible booking which has been completed. All Points on your Account shall expire if no Qualifying Purchase was made through your Account for the proceeding two (2) year period.
Redeeming Points
Points can be redeemed for products and/or discounts offered in online at OneTravel.com or by calling OneTravel’s toll free number. The number of Points required to redeem for a product will be shown online at OneTravel.com. OneTravel reserves the right in its sole discretion to change the products offered as well as the number of points needed to receive a product at anytime OneTravel also reserves the right to limit quantity of Points an Account may redeem. Gift cards offered through the Program will be fulfilled online. All gift cards are subject to the issuer’s own terms and conditions. In OneTravel’s discretion the Program may allow you to use Points to get a discount off of purchases from OneTravel.com. Users are able to use the Points to make purchasers that benefit third parties.
Participation in the Program
OneTravel reserves the right at any time to limit Program enrollment. We may discontinue your membership and void or cancel your entire Points balance if any Points in your Account are issued, received, or redeemed through fraud or theft, or otherwise illegally, or not as authorized in these Terms and Conditions.
Member Obligations
You agree not to misuse Program privileges by conduct which is detrimental to us, including without limitation: attempting to accrue Points or redeem Points in a manner inconsistent with our policies or the intent of these Terms and Conditions; having multiple accounts; or participating in purchasing or redemption fraud. Points may not be shared or transferred.
LIMITATION OF LIABILITY
NEITHER ONETRAVEL, OUR AFFILIATES NOR OUR PARTNERS NOR ANY OF OUR OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS SHALL HAVE ANY RESPONSIBILITY OR LIABILITY FOR ANY CLAIM, LOSS, INJURY, DAMAGE, DELAY, TRAVEL CANCELLATION, ACCIDENT, COST OR EXPENSE (INCLUDING, WITHOUT LIMITATION, ATTORNEYS’ FEES AND COSTS OF SUIT), NOR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR DAMAGES (INCLUDING, WITHOUT LIMITATION, FOR LOSS OF OR DAMAGE TO REVENUE, PROFITS, SAVINGS, GOODWILL OR DATA) (COLLECTIVELY, "LOSSES AND DAMAGES"), DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATED TO (I) THESE TERMS OF AGREEMENT, INCLUDING, WITHOUT LIMITATION THE PRIVACY POLICY; (II) THE PROGRAM; (III) ANY FAILURE, DELAY OR DECISION BY US IN ADMINISTERING THE PROGRAM; (IV) ANY UNAUTHORIZED USE OF YOUR ACCOUNT OR ANY BREACH OF SECURITY BEYOND OUR REASONABLE CONTROL; (V) ANY OFFER, REPRESENTATION, STATEMENT OR CLAIM ABOUT THE PROGRAM; OR (VI) THE PURCHASE, REDEMPTION FOR OR USE OF ANY GOODS.
THE FOREGOING LIMITATIONS OF LIABILITY SHALL APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF WE OR OUR AFFILIATES OR OUR OR THEIR REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH LOSSES AND DAMAGES, AND WITHOUT REGARD TO THE SUCCESS OR EFFECTIVENESS OF OTHER REMEDIES.
NO WARRANTY
THE PROGRAM AND THE POINTS ARE PROVIDED "AS-IS," WITHOUT WARRANTY OR REPRESENTATION OF ANY KIND. WE DISCLAIM ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND WHATSOEVER, WHETHER WRITTEN OR ORAL, EXPRESS, IMPLIED, STATUTORY, OR ARISING BY OPERATION OF LAW, COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, WITH RESPECT TO THE PROGRAM AND THE POINTS.
The Program May be Suspended, Changed or Terminated
OneTravel reserves the right, at its sole discretion, to suspend or, change the Program, in whole or in part; to modify, limit or suspend the use of or redemption of Points in any respect; to modify or change redemption procedures, including the number of Points required for particular reward; to modify, limit or suspend the collection of Points, including but not limited to imposing time limits and changes in Points values. We may make these changes even though the changes may affect the value of Points already accumulated at any time and from time to time. You understand and agree by participating in the Program that we can make these changes at any time, with or without notice. However, we may give you notice of changes to the Program by posting an updated version of this page at https://www.onetravel.com/rewards/ or via email.
OneTravel reserves the right to terminate the program with six months’ notice. This means that regardless of the amount you participate in this program, your right to accumulate mileage and claim awards can be terminated six months after we give you notice.
You should not rely upon the continued availability of the Program, or any earning or redemption offers, merchandise or other offers made in connection with the Program. All merchandise and/or offers are available while supplies last and are subject to change and/or revocation without notice.
Severability
These terms and conditions are severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.
No Waiver
No failure on the part of OneTravel to enforce any part of these Terms and Conditions shall constitute a waiver of any of OneTravel’s rights under these Terms and Conditions, whether for past or future actions on the part of any person. Neither the receipt of any funds by OneTravel nor the reliance of any person on OneTravel’s actions shall be deemed to constitute a waiver of any part of these Terms and Conditions. Only a specific, written waiver signed by an authorized representative of OneTravel shall have any legal effect whatsoever.
Disputes
We hope to answer all your questions and most concerns can be resolved quickly and to your
satisfaction by emailing us at rewards@OneTravel.com. If however, there is an issue that needs to be resolved it must be resolved through final, binding arbitration located in the County of New York, State of New York or your local jurisdiction. This obligation applies regardless of whether the claim or dispute involves a tort, fraud, breach of contract, misrepresentation, product liability, negligence, violation of a statute, or any other legal theory. Included are all claims arising out of or relating to any aspect of our relationship; claims that may arise after the termination of this agreement. All arbitrations shall be conducted on an individual (and not a class-wide) basis and an arbitrator shall have no authority to award class-wide relief. You acknowledge and agree that this specifically prohibits you from commencing arbitration proceedings as a representative of others or joining in any arbitration proceedings brought by any other person. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction.
Privacy
Please review our Privacy Policy, which also governs this Program. The OneTravel Privacy Policy will provide a description of how we use and protect your personal information. If you object to your information being transferred or used in this way please do not use our services.
If you have any questions regarding the Program, we can be contacted by email at rewards@OneTravel.com.