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Virtual Boarding Agents Greet Passengers at Paris Airport

This blog post was updated on January 22, 2016.

One airport in Paris is taking the boarding experience into the 21st Century. Passengers traveling through a newly renovated gate at Orly Airport in Paris are now being greeted by virtual boarding agents, semi-holographic figures that give ordinary instructions in an extraordinary way.


The “holograms” are actually two dimensional projections set against plexi-glass silhouettes of human beings. All of the virtual agents' instructions and mannerisms were pre-recorded by three real life humans at the beginning of the summer. 


Like something out of a sci-fi movie, the agents appear (seemingly out of mid-air) at the beginning of each boarding process.


So far the reaction to the new technology has been mostly positive, according to airport officials. The holograms will be given a full “performance” review at the end of the year.


Based on passenger reaction, use of the virtual agents could spread to other parts of the airport and beyond.  


Source: Forbes

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