Turkish Airlines (TK) is the flagship carrier of Turkey, with its main operating hub situated at the Istanbul Ataturk Airport. The airline is counted among the world's 5 biggest carriers and is headquartered at the Turkish Airlines Management Building, Ataturk Airport, Bakirkoy, Istanbul. The airline is renowned for its excellent service and has won many awards like the 'Best Airline Europe in 2012' and the 'Best Food Economy Class' among other titles. Turkish Airlines operates scheduled domestic and international flights to more than 215 destinations across Europe, Africa, Asia and the Americas. Some of the famous travel destinations that the airline covers are London, Los Angeles, Milan, Moscow, Dubai, Shanghai, Tokyo, Amsterdam, Barcelona, Lisbon and many more. Fly with Turkish Airlines and enjoy excellent food, exciting entertainment and extra comfortable seats.
Classes of Service
Recipient of many awards like 'Best On-board Food' and 'Best Premium Economy Seats', Turkish Airlines certainly knows how to impress its customers. The airline offers three classes of service: Economy Class, Comfort Class and Business Class.
Economy Class: Seats are designed for luxury and come with features like pitch of 31-32in, superior reclining, footrest, ample legroom and much more. For your taste buds, Turkish Airlines offers a range of Turkish and World cuisines and offers 3 main course choices. Economy Class also offers exciting in-flight entertainment which includes a collection of more than 300 movies and television programs, about 600 music albums and much more.
Comfort Class: Comfort Class is designed to pamper you to the core. The seats offered are spacious and are equipped with features like pitch of 46in, width of 19.5in, meal tables, power sockets and much more. From delicious vegetables, salads to hot meals, Comfort Class offers many choices to treat your taste buds. Each seat comes with a 10.6in monitor on which you can enjoy the latest movies, television programs and music albums.
Business Class: Passengers are welcomed with exotic champagnes and orange juice. There is option of 3 meals and passengers can choose from a range of world cuisines. Seats can be converted into fully flat beds and offer features like massage, ample legroom, armrest and much more. With a collection of more than 350 movies and programs, about 600 music albums and much more, fun is just the start in the Business Class.
From the most comfortable seats to the best of entertainment, Turkish Airlines offers a great time to its passengers. These are some of the amenities that are offered on-board.
•Exciting in-flight entertainment which includes a collection of more than 300 movies & television programs, over 600 music albums and much more.
•Extra comfortable seats that come with features like massage, armrest, ample legroom, power sockets, superior reclining and much more.
•World's best cuisines and wines on offer, served to you by the airline's flying chef. From salads, sandwiches to three course meals, Turkish Airlines offers a treat for your taste buds.
There are four ways of check-in offered by Turkish Airlines: Web check-in, mobile check-in, check-in desks and airport kiosks. Remember to check-in early to breeze through the baggage and security check procedures. Also take care of your boarding pass as without it you won't be allowed to take the flight.
Web & Mobile Check-In: The web check-in facility offers you flexibility, comfort and saves you a lot of time. With a laptop and internet connection, you can check-in from your home/office and select the seat of your choice in an instant. If you have an internet enable mobile phone, then you can use the same to log on to www.turkishairlines.com and apply for mobile check-in. Web check-in time ranges from 24 hours up to 90 minutes before the flight's scheduled departure time.
Airport Kiosks: Using airport kiosks is another great way to check-in easy. With many of them distributed across the terminals, all you have to do is use the touch screen to select your flight and choose the seat of your choice. Once you are done, just print the boarding pass and you are ready to go.
Check-In Desks: Passengers can also check-in at the Turkish Airlines desk present at the airport. Show your identification documents, get your baggage checked and get the boarding pass from the airline representative. Its an old school way but it still works handsomely.
Customer Rewards Programs and Perks
Turkish Airlines offers exclusive programs to make your travel comfortable, luxurious as well as rewarding.
Miles&Smiles: This is the frequent flyer program operated by Turkish Airlines. Whenever you fly with Turkish Airlines or any of its alliance partners, you get bonus miles depending on the class of travel and the total distance covered. Passengers can also earn these miles for renting cars from the airline partners, staying at partner hotels and much more. So whether you are in the air or on the ground, you are never far from the rewards zone. Once you accumulate a certain amount of miles, you can redeem them for special rewards like airline tickets, discounts on airfares, priority check-in, hotel stays and much more.
Corporate Club: Both corporate companies and individual travelers can enjoy the services of this club. While corporate companies get attractive fare discounts, waiver on penalties and free tickets among other things, individual travelers get free luggage allowance, priority check-in, access to lounges and much more. So join the Corporate Club and explore the world of comfort and luxury.
Turkish Airlines has defined separate rules for Cabin Baggage, Free Baggage and Excess Baggage.
Free Baggage: Turkish Airlines offers free baggage allowance for both domestic and international flights. For domestic flights, business class passengers are allowed to carry baggage up to 30kgs for free, while economy class passengers can carry baggage that does not weigh more than 20kgs. The rules for international flights are also the same.
Cabin Baggage: Business class passengers can carry two pieces of cabin baggage for free provided they don't weigh more than 8kgs each. Comfort and Economy class passengers can carry one piece of cabin baggage that should not weigh more than 8kgs.
Excess Baggage: If the baggage that you carry exceeds the 'free allowance limit', then it will be considered as Excess Baggage. For each extra kilo that you carry, you are charged 3 Turkish Liras.
Itinerary Modifications and Cancellations
If you want to cancel or rebook your ticket, then go to the 'My Bookings' tab on www.turkishairlines.com. The earlier you cancel your ticket, the lesser the penalty is. You can then apply for the refund of the remaining amount. If you want to rebook, then not only would you have to pay the penalty but also the fare difference. If you miss your flight by any chance, then your ticket would hold no value.
•Passengers can carry pets provided they show the relevant health certificates to the airline. Pets are carried in the cargo or cabin area and you have to pay a certain fee which depends on the weight of the pet.
•Passengers can carry one set of sporting equipment for free. However for every additional set of sporting equipment, they'll be charged anything in the range of 30-60 Euros.
•For safety purpose, Turkish Airlines doesn't allow flammable, magnetic, corrosive, radioactive and oxidizing substances on-board.