OneTravel is strongly committed to protecting your privacy.
OneTravel.com use of your private information.
If you purchase a product or service from us orregister for a competition or promotional offer on our website, we may request certain personally identifiable information from you. You must provide contact information such as first and last name, email, phone numbers, and shipping address , as well as financial information such as credit card number, card holders name and expiration date. Some information about you is required in order for you to register as a member, book travel itineraries, participate in a contest, ask us a question, or for other purposes in connection with your use of the website or our services.
OneTravel uses and stores sensitive information such as credit card number, cardholder’s name, postal and billing address, and expiration date provided to us through our website or in any other way for billing purposes, and to fulfill your orders. We use your other personal information for the following general purposes: to provide you with travel services or other product that you purchase from us, to send your itinerary confirmation, vouchers, or service related notifications, to communicate with you as our customer, to provide you with special offers regarding products or services that may be of interest to you from our agents, service providers or marketing partners, to solicit information from you, to resolve any disputes, collect any due fees, to enforce our Terms and Conditions and to prevent or recover any potential or actual losses resulting from or related to any suspect criminal activity including but not limited to fraud or identity theft.
OneTravel does not sell, trade, share or rent your personal information to third parties without your prior consent, unless otherwise herein described.
E-mail communications and newsletters
From time to time, we may notify you via email newsletter of any changes or additions to our site, and new offers and products from third parties that may be of interest to you. You may opt-out from our email newsletter by following the unsubscribe instructions in any email newsletter you receive from us.
- Your information may be shared with suppliers such as airlines, hotels, car rental partners, and/or activity providers who are directly involved in providing you with services or other products you purchased from our website.
- Third parties who provide corporate services or functions on our behalf, including credit card processing financial analysis, customer service, call center services, marketing services, contest organization and administration, and fraud prevention may have access to your private information. Such third party vendors have access to and may collect your information only as needed to perform their functions and are not permitted to share, sell, trade or use the information for any other purpose. They are also required to follow data security practices at least as restrictive as ours.
- In response to subpoenas, court orders, or other legal process, to protect or enforce our rights, and to defend against claims of any nature.
- When we reasonably believe in good faith that it is appropriate to prevent, investigate or take any actions against illegal activities including but not limited to fraud and identity theft and to defend our rights, property of any kind and safety of our company, affiliates or subsidiaries.
- As a result of a corporate transaction resulting in merger, consolidation, asset sale or when legally required to.
Save for the above mentioned situations, you will be notified when your personal information will be shared with third parties and given an opportunity to choose not to share such information.
Changing an updating your private information.
You may access your private information through your account on our website, if you created one. You can close your account or change your personal information by sending us an e-mail at cservice@OneTravel.com
. We may retain some of your personal information for recordkeeping integrity or for statistical purposes.
A cookie may be placed on your browser by our advertising server. These cookies are used only for purposes of tracking the effectiveness of advertising served by us on our Site. No personal information about you is gathered by the use of these cookies. Anonymous cookies may be placed on your browser by our third-party advertising companies who may use aggregated statistics about your visits to this and other web sites in order to provide advertisements about travel-related goods and services that you may be interested in. The information collected does not include your personal information. We are not responsible for the cookies used by third parties whose link is provided on the Site, nor are we to be held liable in any way with regards to the information you share with third parties whose link is provided on our Site.
For more information about our third-party advertiser, or to learn more about the choices available to you regarding this anonymous information, please click here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
THIRD PARTY TRACKING TECHNOLOGIES
We use a third-party tracking service called Google Analytics that uses tracking technology to track non-personally identifiable information about visitors to our site in the aggregate.
We use an outside shipping company to ship paper tickets, and a credit card processing company to bill you for travel products. These companies do not retain, share, store or use personally identifiable information for any other purposes.
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). [To learn more about SSL, follow this link]
All of our secure servers use a high-grade encryption key (AES with 128 and 256 bit secret key)
While secure mode provides SSL encryption, pages will take longer to download. Most users choose to sign up or sign in using standard mode to achieve quicker response time.
If you receive browser warnings when going from secure mode pages to non-SSL pages, it is most likely a warning that you are switching servers. As long as your data is entered on a secure mode page, it will only be transmitted to a secure server.
We follow accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.No method of transmission over the Internet, or method of electronic storage is 100% secure. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
If you have any questions about security on our Web site, you can send email us at cservice@OneTravel.com.
GOVERNMENT AND LEGAL
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Site.
All the terms used herein are to be interpreted as defined under our Terms and Conditions
ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION
If your personally identifiable information changes, or if you no longer wish to use our services, you may correct, update, delete or deactivate it by emailing our Customer Support at cservice@OneTravel.com
or by contacting us by telephone or postal mail at the contact information listed below.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at cservice@OneTravel.com
. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
CHILDREN’S PRIVACY PROTECTION
OneTravel understands the importance of protecting children’s privacy in the interactive online world. The Site is not designed for, or intentionally targeted at, children 13 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 13.
We provide you the opportunity to ’opt-out’ of having your personally identifiable information used for certain purposes when we ask for this information. For example, if you purchase a travel product, but do not wish to receive any additional marketing material from us, you can indicate your preference in our order form. However, we will still use your personally identifiable information to provide you with the services and products you purchased through our Site, including but not limited to sending you reservation and confirmation communications or vouchers.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication, or by contacting us at the address below.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
1050 East Flaming Road
Las Vegas, NV 89119
If you do not receive acknowledgement of your inquiry or your inquiry has not been addressed to your satisfaction, please contact TRUSTe
will serve as a liaison with us to resolve your concerns.