OneTravel is currently seeking an Airline Reporting Committee (ARC) Specialist. As our Airline Reporting Committee (ARC) Specialist, you will be responsible for:

• Assisting with accounting and airline reporting in accordance with company and airline requirements.
• Generating standard and ad-hoc reports as requested.
• Performing data entry tasks in the different GDS systems etc...

Analyzing financial reportsIs just one of the virtuous skills an accountant possess. These people are whizzes at preparing balance sheets, income and loss statements, and tax returns. We are currently seeking an Accountant with at least three years' experience in an Accounting Department. As our Accountant, you will be responsible for:

• Administration, auditing and reconciliation of Accounts Payable and Accounts Receivable.
• Maintenance of cost and revenue booking in high volume environment.
• Copying records in Quickbooks and GlobalWare.

OneTravel.com offers an array of appealing travel options, whether it is for business or for pleasure. Our Travel Agents serve as the link between our services and the customer. They gauge a client's needs and provide them with the absolute best possible arrangement.

We are seeking energetic, passionate and enthusiastic Travel Agents to further strengthen our expanding Call Center team in Las Vegas.

As a part of our Call Center team, you will be responsible for:

• Providing our clients the best travel package deals.
• Offering exceptional, prompt, accurate and courteous service to clients.
• Assisting clients with reservations, transfers, changes, cancellations, etc...

As a part of our team, you will be responsible for offering prompt, professional, accurate and courteous service to customers by responding to and managing all escalated customers' concerns, issues and complaints with the highest degree of professionalism.

• Investigating, resolving and documenting all escalated customer complaints from BBB, ATG, CAD and directly from the customers.
• Responding to customer service feedback emails and blogs.
• Updating and maintaining the databases and systems used to record customer responses and to communicate with customers.

We are seeking energetic, passionate and enthusiastic Waivers Agents to join our expanding Call Center team. As a part of our team, you will be responsible for, but not limited to the following:

• Offering prompt, accurate and courteous service to customers.
• Responding to customers' issues with the highest degree of professionalism.

We are seeking energetic, passionate and enthusiastic Queue Agents to join our expanding team. As a part of our Queue team, you will be responsible for, but not limited to the following:

• Managing GDS schedule changes.
• Making outbound calls to customers to advise of schedule changes and then making outbound calls to Airlines to get assistance.
• Responding to customer emails.

We are seeking a Monitoring Agent with great energy, excellent customer service skills and travel or airline industry experience. As a part of Monitoring team, you will be responsible for, but not limited to the following:

• Monitoring calls for quality assurance and training purposes (at least 45 calls a day).
• Continually improving our internal process for customer care.
• Maintaining accurate monitoring reports and records for management.

We are seeking a Billing Agent with great energy, excellent customer service skills and travel or airline industry experience. As a part of our Billing team, you will be responsible for, but not limited to the following:

• Providing our clients the highest level of Customer Service.
• Communicating and explaining the Company's billing policies, processes and procedures to clients.
• Responding to client emails and phone calls in a timely and professional manner.