Hi Sal,
Thanks again to you and One travel.Com for helping me with the excellent fare for my Africa trip. I am just returning. I have referred several people to you and am also referring my girlfriend who will be working and traveling back and forth between the US and Africa for the next seven months.
Best,
Jake - 12/01/09
Hello,
I'm writing this email in regards to a customer service professional who
helped me today by the name of Marco. Though the flight offer I wanted
had expired, he was extremely helpful and courteous. It is not often
that I come across customer service that is as sincere and helpful as
Marco was. I have booked with OneTravel before, and will do so again in
the future thanks to representatives such as Marco.
Thanks,
Carlos - 08/10/09
To whom it may concern:
Tony Kolhoff assisted me in rendering an error I made in booking my
flight and I just want someone there to know that though the error I
made (an oversight on my part) resulted in a higher fare, he worked to
get me what I needed for a very important trip to visit my daughter who
is having medical issues ... and I am so very grateful!!
Sincerely,
Mary - 07/30/09
I want to express my thanks for the excellent service I received today
from one of your agents. Rachelle Everts assisted me with a very tricky
itinerary request. She was cheerful and patient with me for the
extended time it took to find flights which meet my needs. My sister,
daughter, and I want to fly overseas together, although we have
different departure cities and different return dates. I had worked
many hours over the weekend to try to find what we need on the internet,
but I failed miserably. Rachelle's help was invaluable.
I will definitely use OneTravel in the future and recommend it to
others.
Margie - 07/28/09
Hi OneTravel.com,
Your booking agent just helped me with a very complicated booking and
did a great job. OUTSTANDING!! I can always count on One Travel.
Thank you
Nancy C. - 06/17/09
Dear OneTravel.com,
My name is Richard. I recently made a mistake on the purchase of my
flight. I discovered the mistake as I was preparing to go to the
airport. I called your call center and Dane helped me. She was very
helpful and walked me through the whole process. Eventually she
corrected the day so that I was able to fly out the same day at the same
time. Thank you very much Dane
Richard M. - 03/17/09
Dear Rose,
I would like to express my appreciation in terms of the way you handled all the questions I had in terms of my ticket. You were patient with me. Your customer service skills are excellent. I wish there were more people with skills like yours. Because of how you dealt with me, I will always make my bookings through One Travel.
Thanks again
Njoki W - 12/11/08
To whom it may concern:
I would like to extend my thanks to one of your representatives. Her name is Veera She helped me tremendously with a booking problem I had. Veera, or rather Angel, was very efficient and I have not seen this level of customer service in such a long time! Thanks to her, I definitely will use onetravel.com again (and I do fly frequently as a student).
Very sincerely,
Nisha S - 12/11/08
I recently enjoyed a holiday in Australia, having booked my travel arrangements online with Onetravel back in June. Everything went so smooth with the flight connections. My trip was a great experience.
Thanks so much Onetravel.
Lori H - 12/11/08
