Travel Alert – United States and Canada: Winter Storm Cato (November 26)

Due to winter weather, customers traveling to, from, and/or through the East coast of United States and Canada may be impacted by Winter Storm Cato, November 25 through Thursday, November 27, 2014 may experience flight delays, diversions, and/or cancellations:

Passengers traveling to, from, and/or through the East coast region of the United States and Canada are requested to re-confirm their flights directly with the airlines prior to departure.

If you need to change your flight: Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies:

Air Canada Alaska Airlines American Airlines British Airways Copa Airlines    Delta Airlines    JetBlue KLM Sun County Airlines United Airlines US Airways                 Virgin America                         WestJet                    
Travel Alert – go!/Mesa Airlines has ceased all Hawaii flight operations through 2015

Effective April 01, 2014, go! /Mesa Airlines has ceased all their flight services to/from all Hawaii islands. The decision to cease operations in Hawaii follows significant growth in the Company’s flight operations on the mainland and was a strategic decision to focus the organization on maximizing its growth in the capacity purchase “codeshare” operations which comprise over 98 percent of the Company’s business.

Under the terms of an agreement with Hawaiian Airlines, go! will be able to re-book passengers ticketed through go! for travel scheduled between April 1, 2014 and June 30, 2014 in specified fare classes on Hawaiian’s Inter-island network. go! will refund tickets for passengers who cannot be accommodated on Hawaiian Airlines, or for passengers holding tickets for travel after June 30, 2014.

Flight re-protection options for go! can be requested on your behalf by contacting go!/Mesa Airlines directly for assistance at 1-888-435-9462 for a one-call resolution. A go! agent will advise you their option at that time to accept. The reason you need to contact go! directly is so they can advise of the actual flight(s) available and will instantly confirm the proposed flight(s) and re-issue your reservation(s). These new flight(s) will then become 100% non-refundable and non-changeable.

Travel Alert – Cabo San Lucas/Los Cabos, Mexico: Recovery

Due to the situation in Cabo San Lucas/Los Cabos, Mexico, several airlines are offering flexible options for ticketed customers whose travel that may have been impacted by this event.

Passengers with scheduled travel to, from, and/or through Cabo San Lucas/Los Cabos, Mexico are requested to re-confirm their reservations directly with the airlines prior to departure.

If you need to change your flight or to review the airlines individual policies, please use the below link:

Alaska Airlines American Airlines United Airlines WestJet Delta Air Lines
Travel Alert – Erbil, Iraq: Security Situation

Following a reassessment of the security situation in Iraq, customers may experience flight schedule disruptions (delays, and/or cancellations) to, from, and/or through Erbil (EBL), Iraq.

All passengers traveling to and/or from Iraq are requested to re-confirm their flights directly with the airlines prior to departure.

If you need to change your flight : Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies:

Emirates
Travel Alert – West Africa: Ebola Health Situation

Due to the Ebola health situation and health concerns in west Africa, travel to, from, and/or through Guinea, Liberia, Nigeria, and Sierra Leone may be impacted.

All passengers traveling to and/or from Guinea, Liberia, Nigeria, and/or Sierra Leone are requested to re-confirm their flights directly with the airlines prior to departure.

If you need to change your flight : Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies:

British Airways Delta Air Lines Qatar Airways Emirates
Travel Alert – TAP Portugal: Cabin Crew Union Strike Announced for November 30th and December 2nd, 2014

TAP Cabin Crew Union (SNPVAC) announced two separate strikes to take place on November 30th and December 2nd, 2014. TAP Portugal flight operations may result in numerous flight delays and/or flight cancellations. TAP flights operated by PGA Portugália Airlines will not be affected and will operate as scheduled. Flights established by Arbitral Tribunal to operate as minimum services.

All passengers traveling on TAP Portugal and/or flights established by Arbitral Tribunal on Sunday, November 30th through Tuesday, December 2nd, 2014 are requested to re-confirm their flights directly with TAP Portugal prior to departure.

If you need to change your flight : TAP Portugal has announced a flexible policy for customers wishing to change their reservation. Please use the below link to review their policy:

TAP Portugal

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