Travel Alert – Cabo San Lucas/Los Cabos, Mexico: Recovery

Due to the situation in Cabo San Lucas/Los Cabos, Mexico, several airlines are offering flexible options for ticketed customers whose travel that may have been impacted by this event.

Passengers with scheduled travel to, from, and/or through Cabo San Lucas/Los Cabos, Mexico are requested to re-confirm their reservations directly with the airlines prior to departure.

If you need to change your flight or to review the airlines individual policies, please use the below link:

Alaska Airlines American Airlines United Airlines US Airways WestJet Southwest Airlines AirTran Airways Delta Air Lines
Travel Alert – West Africa: Ebola Health Situation

Due to the Ebola health situation and health concerns in west Africa, travel to, from, and/or through Guinea, Liberia, Nigeria, and Sierra Leone may be impacted.

All passengers traveling to and/or from Guinea, Liberia, Nigeria, and/or Sierra Leone are requested to re-confirm their flights directly with the airlines prior to departure.

If you need to change your flight : Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies:

British Airways Delta Air Lines KLM Qatar Airways Emirates
Travel Alert – Tripoli, Libya: Security Situation

Due to several incidents and a temporary airport closure at Tripoli international airport, customers may experience flight schedule disruptions (delays, and/or cancellations) to/from Tripoli, Libya (TIP).

All passengers traveling to and/or from Tripoli are requested to re-confirm their flights directly with the airlines prior to departure.

If you need to change your flight : Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies:

British Airlines Turkish Airlines
Travel Alert – Erbil and Mosul, Iraq: Security Situation

Following a reassessment of the security situation in Iraq, customers may experience flight schedule disruptions (delays, and/or cancellations) to, from, and/or through Erbil (EBL) or Mosul (OSM), Iraq up to and including 24th October, 2014.

All passengers traveling to and/or from Iraq are requested to re-confirm their flights directly with the airlines prior to departure.

If you need to change your flight : Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies:

Emirates Turkish Airlines
Travel Alert – Donetsk, Ukraine: Donetsk Sergey Prokofiev International Airport Closure

Due to the temporary closure of Donetsk airport since May 26, 2014; flights have been cancelled to/from Donetsk Sergey Prokofiev International Airport (DOK) up to and including 31st October, 2014.

All passengers traveling to and/or from Donetsk are requested to re-confirm their flights directly with the airlines prior to departure.

If you need to change your flight: Some airlines have announced flexible policies for customers wishing to change their reservations. Please use the below link to review their individual policies:

Ukraine International Airlines Lufthansa Turkish Airlines
Travel Alert – go!/Mesa Airlines has ceased all Hawaii flight operations through 2015

Effective April 01, 2014, go! /Mesa Airlines has ceased all their flight services to/from all Hawaii islands. The decision to cease operations in Hawaii follows significant growth in the Company’s flight operations on the mainland and was a strategic decision to focus the organization on maximizing its growth in the capacity purchase “codeshare” operations which comprise over 98 percent of the Company’s business.

Under the terms of an agreement with Hawaiian Airlines, go! will be able to re-book passengers ticketed through go! for travel scheduled between April 1, 2014 and June 30, 2014 in specified fare classes on Hawaiian’s Inter-island network. go! will refund tickets for passengers who cannot be accommodated on Hawaiian Airlines, or for passengers holding tickets for travel after June 30, 2014.

Flight re-protection options for go! can be requested on your behalf by contacting go!/Mesa Airlines directly for assistance at 1-888-435-9462 for a one-call resolution. A go! agent will advise you their option at that time to accept. The reason you need to contact go! directly is so they can advise of the actual flight(s) available and will instantly confirm the proposed flight(s) and re-issue your reservation(s). These new flight(s) will then become 100% non-refundable and non-changeable.

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