Mexico's second largest airline, Volaris Airlines (Y4) is a low cost airline that has its main operating hub situated at the Don Miguel Hidalgo y Costilla International Airport. The airline is headquartered in Santa Fe, Alvaro Obregon, Mexico City. Volaris Airlines is renowned for its excellent network and operates scheduled flights to more than 25 domestic and 10 international destinations. Some of the famous destinations that the airline flies to are Mexico City, Puerto Vallarta, Los Angeles, Las Vegas, Denver, Chicago, Orlando and many more. Volaris Airlines also offers an excellent in-flight entertainment system which features an exciting collection of news channels, music and much more.
Classes of Service
Volaris Airlines is a low cost carrier and it does not offer separate classes of service. What it does offer however is the perfect mix of entertainment, dining and comfort on all its flights. From delicious cookies to exotic vodkas, the airline makes sure it tantalizes your taste buds with nothing but the best. Seats offered are extremely comfortable and come with ample legroom. As for the in-flight entertainment, get ready to watch your favorite sporting news and comic sketches, only on Volaris.
Volaris Airlines is a low cost airline but the services it offers are not short of the engagement quotient which is offered by the world's top airlines. These are some of the amenities that Volaris Airlines offers:
•Excellent on-board dining which includes a combination of snacks, beverages and alcoholic drinks. From tequila, beer, rum to vodka, you'll find plenty of stuff to excite your senses.
•Volaris TV is the in-flight entertainment system of the airline. It offers an exciting collection of culture reports, sporting news, comic sketches and much more. Passengers can also enjoy reading the 'V' magazine which offers an insight into everything from fashion, movies to music.
•Extra comfortable seats that come equipped with many features like ample legroom, headrest, superior reclining and much more.
There are plenty of ways to check-in with Volaris Airlines. You can either check-in online using your mobile or laptop, use the check-in desks at the airport or get your boarding pass directly from the airport kiosks. The options are many and the procedure is simple.
Web & Mobile Check-In:No need to waste your time and energy by standing in long queues at the airport. With Volaris, you can use the Web Check-in facility and select the seat of your choice from the comfort of your office or home. All you need is an internet connection and a laptop. If you have a mobile that is internet enabled, then you can also check-in from the same. Web Check-in time for domestic flights ranges from 72 hours up to an hour before the flight's scheduled departure time. While the Web Check-in time for international flights ranges from 24 hours up to an hour before the flight's scheduled departure time.
Airport Kiosks:There are many ways to check-in and using Airport Kiosks is certainly one of the most easiest. Just select your desired flight on the screen, choose the seat of your choice from those available and print your boarding pass. Yes, it's really that easy!
Check-In Desks:It might be old fashioned but it's still very much in fashion. If you are one of those who don't get intimidated by long queues, then head to the check-in desk of Volaris Airline and get your boarding pass from there. The airline's representatives will help you with everything from baggage to security.
Customer Rewards Programs and Perks
Volaris Airline's sole purpose is to make your travel as comfortable and luxurious as possible, and for this it offers some exciting and exclusive programs.
VClub:If you are looking for the cheapest airfares, best last minute deals and promotional offers, then make sure you join the VClub. The club offers two types of membership: 'Just for me' which comes at US$49 and 'Want to share' which comes at a price of US $49 plus an additional US$29 for every subsequent member. Once you become part of the club, you get access to exciting offers and the cheapest fares for both domestic and international flights. Considering the amount of money you save on your flights, US$49 is not a bad bet at all.
These are the guidelines that have been laid out for Carry On, Checked and Excess baggage.
Carry On:A Carry On bag that weighs no more than 22lbs and has maximum dimensions of 45in is allowed free of charge. In addition to this bag, passengers are also allowed to carry one more personal item from a list that includes backpack, purse, computer bag and briefcase.
Checked:For both domestic and international flights, passengers are offered free checked allowances for baggage that does not exceed 33lbs in weight and has a maximum dimension of 62in.
Excess:If the baggage that you are carrying exceeds the 'free checked allowance' limit, then it would be considered as extra baggage. For both domestic and international flights, you are charged a specific amount for every additional pound of weight that you carry.
Itinerary Modifications and Cancellations
Remember your booking date can only be changed if you place your request at least 4 hours before the flight's scheduled departure time. For change of booking date, not only do you have to pay the change in fares but also the penalty that comes with the modification procedure. All the purchases made with Volaris Airlines are non-reimbursable. If you can't travel on your scheduled date of departure, then your ticket would hold no value.
•For infants between 7 days and 2 years old, Volaris Airlines does not charge any airfare. Adults accompanying them can carry them on their lap. However if you want to carry items like stroller or baby carrier, then a small fee would be levied for the same.
•If you are carrying special materials in a cardboard box, then make sure that the box is packed correctly and is in hygienic condition. If its weight is not more than 33lbs, then it will be considered in the free baggage allowance limit. However for every additional pound, passengers would have to pay a specific amount.
•Volaris Airlines also allows you to carry special items like musical instruments, seafood, electronics, jewelry, wrapped items and much more.