Headquartered at the Minneapolis–Saint Paul suburb of Mendota Heights, Minnesota, Sun Country Airlines is the American low-cost airline. Founded in the year 1982, this airline offers scheduled and charter flights from Terminal 2- Humphrey to numerous destinations including Caribbean, Costa Rica, Mexico and United States. With its main hub at Minneapolis–Saint Paul International Airport, this airline also offers charter services to the United States Armed Forces. Sun Country Airlines offers smooth flights to more than 31 destinations with the fleet size of 17 aircrafts. The prominent aircrafts of this airline comprises of Boeing 737-700 and Boeing 737-800. Some of the destinations where Sun Country Airlines flies to include San Juan, Puerto Vallarta, Palm Springs, San Francisco, Chicago, Cozumel, San Jose Del Cabo, Montego Bay, Miami, St Thomas, Los Angeles, San Diego, Fort Myers and many more.
Classes of Service
Sun Country Airlines provides two classes of service on most of its routes:
Economy Class: meals, snacks, audio & video, spacious seats
First Class: seats with good amount of legroom, complimentary beverages and drinks
Its fleet of aircrafts provides numerous facilities and amenities for passengers. Some of the major amenities offered by Sun Country Airlines include:
•Watch latest movies and TV shows on personalized screen.
•Numerous games for children.
•Comfortable seats offering luxurious comfort.
•Hot meals on the aircraft.
Standing in long queue for check-in at the airport is now thing of the past. Use the advance check-in facility offered by Sun Country Airlines.
Online check-in: Save your precious time by availing the online check-in facility offered by Sun Country Airlines. You can easily check-in for your flight not more than 24 hour prior to and up to 1 hour before the scheduled departure. This facility offers the exception of two hours for Miami. Passengers that are accompanying the infants and unaccompanied minors and groups large than 10 can’t use this online check-in facility.
Mobile check-in: For availing the mobile check-in facility the most important required is a GSM phone with internet facility. The bright side of using this facility is that it helps to save time and you can check-in while on the move.
Airport Kiosks: Use the interactive airport kiosks service for check-in as soon as possible. All passengers are requested to arrive at the airport at least 2-3 hours before the departure of the flight. Cooperate with the airline officials for the smooth fulfillment of the check-in requirements. Take a note that the entire Sun Country ticket locations will be closed 45 minutes before the planned departure of flight.
Customer Rewards Programs and Perks
Sign up for Sun Country Airlines frequent flyer program that is known by the name of Ufly Rewards. The main advantages of this reward program include free upgrades, free flight tickets and much more.
Members of the UFly frequent flyer program can reap the benefits of flying with Sun Country Airlines by redeeming their reward points with the upgrades and benefits. Since the award tickets starts from 6,500 points and upgrades at even less points, avail the benefits as per your convenience.
Follow the below mentioned Sun Country Airlines baggage policy, it gives a complete overview of the baggage policy by the airline.
Carry-on baggage: One carry bag that should not exceed the dimension of 24” long x 16” wide x 11” tall (these include handles, wheels and other protruding item). The item should not exceed 35 pounds in weight.
Checked: Sun Country Airlines offers you the convenience of paying for your checked baggage online, thus saving both time and money. Save money by checking the first bag for $20 each way and second bag for $30 each way by online purchase. If fees are paid at the airport you have to pay $25 for the first bag fee each way and $35 fees for second bag each way. The bag should not exceed the dimension of 62 linear inches (length+width+height) or 50 pounds. Bags that are more than 62 linear inches or 50 pounds will subject to the excess baggage fees of $75 each for the additional piece of excess baggage. For domestic departures passengers should prepay their checked baggage fees online up to one hour before the scheduled departure of domestic flights (exception of two-hour requirement for Miami). When it comes to the international flights passengers should pre-pay the baggage fees 24-hours in advance.
Excess: if your baggage is in excess in weight and size, then you have to pay the excess baggage fees. Fee for any bag weighing 51-99 lb: $75. Bags weighing more than 100 lb will not be accepted. Bags that comes in the size category of 63-115 will be charged $75. If bag exceeds the overall dimension of 115 inches, it won’t be accepted.
Itinerary Modifications and Cancellations
Tickets that are purchased online or over the phone are termed as instant purchase tickets. For change in ticket i.e. change in name, date, departure call Sun Country Reservation toll-free no. at 1800 359 6786. For Minneapolis and St. Paul local call at 651 905 2737.
•Children that come under 2 years (24 months) of age can travel on adult lap without any charge.
•Pets can travel in the passenger cabin in its kennel.
•Only one pet per ticked passenger is allowed.