Spirit Airlines (NK) is an American low cost airline, with its main operating hub situated at the Fort Lauderdale-Hollywood International Airport. The airline is headquartered in Miramar, Florida and operates with the tagline 'The Ultra Low Cost Airline of the Americas'. Spirit Airlines operates scheduled domestic and international flights across the US, Mexico, Caribbean and Latin America, covering more than 50 destinations worldwide. Some of the famous destinations that the airline covers are Chicago, Los Angeles, Las Vegas, Medellin, Lima, Punta Cana, Kingston, Panama City, Cancun and many more.
Classes of Service
Spirit Airlines is an ultra low cost airline designed to save you those big bucks by offering cheap airfares. The airline does not have any separate classes however passengers have the freedom of choosing extra services, at an additional cost of course. Although the airline does not have a Business Class, passengers can opt for the 'Big Front Seat' option for an additional price. Choosing this option entitles the passengers for seats with extra legroom, more privacy and many more features.
Although Spirit Airlines is a low cost carrier, it packs quite a punch when it comes to the amenities offered on-board.
•Extra comfortable seats that come with features like leather seating, ample legroom, privacy and much more.
•Delicious range of snacks and beverages to take care of your taste buds.
•Selection of newspapers and magazines for those who like to spend their time reading.
Whether you like the old style of checking-in at the airport terminal or are one of those tech-friendly customers who use their mobiles for the same, Spirit Airlines offers plenty of choices for check-in to meet your style. All in all, passengers have four ways to check-in: they can check-in online at www.spirit.com, use an airport kiosk, use the Spirit Airways check-in desk or use their mobile phone that has an internet connection. Always check-in early to avoid any last minute hassles and don't forget to bring your boarding pass, or else you wouldn't be allowed to board the flight.
Web & Mobile Check-In: Now beat the long queues at the airport using Spirit Airline's web check-in facility. All you need is an internet connection and a laptop or mobile, and you are good to go. You can also purchase a seat assignment depending on your requirements and budget. The online check-in time ranges from 24 hours up to an hour before the flight's scheduled departure time.
Airport Kiosks: Airport Kiosks are quick, efficient and don't require an agent to help you. Just use the touch screen to look up for flights, choose from the seats available and print your boarding pass, yes it's really that easy.
Check-In Desks: This is the old styled way but it still works. Head to the Spirit Airlines check-in desk and make your way towards the agent who is ready to help you with a smile. Get your boarding pass and off you go!
Customer Rewards Programs and Perks
Spirit Airlines understands the importance of loyal customers in this competitive space and that is why it offers exclusive programs for its customers.
Free Spirit: Spirit Airlines is one of those few airlines which not only offer rewards for flying with the airline, but also for doing daily tasks like shopping, renting a car and much more. Just enroll for the Free Spirit Program and earn frequent miles for every flight with the airline. The amount of miles you earn depends on the class of travel and also the total distance covered. Passengers can also earn these miles for doing business with Spirit's non-airline partners like car rental agencies, shopping stores, hotels and much more. So even when you book your stay with a hotel, you can earn these miles. Passengers can then redeem these miles for special rewards like air tickets, hotel stays and much more.
$9 Fare Club: $9 Fare Club is another one of Spirit's innovations that entitle you for the lowest airfares and gives you access to exciting vacation packages. Considered a revolution in the aviation sector, $9 Fare Club certainly lets you save big! Membership to the club costs just $59.95/year and helps you save big on your flight tickets as well as bag purchases. In fact you can compare the prices being offered to you versus the non-members and see the difference. With specially crafted fares and dedicated customer service, $9 Fare Club is not to be missed at any cost.
Spirit Airlines believes in complete transparency, that is why it adopts the 'no-hidden fees' policy. Passengers pay for the weight they carry with the prices being levied per bag, each way.
Carry On: Spirit Airlines charges $35 for a carry-on bag during online booking but before online check-in, while the same would cost $25 to a member of the $9 Fare Club. During online check-in, the same bag would cost $40.
Checked: For the first bag that you check-in during online booking, Spirit Airlines charges you $30. For the second checked bag, the fee is $40. For the third, fourth and fifth checked bag, you are charged $75. Note that the members of the $9 Fare Club are charged less as compared to non-members.
Excess: Spirit Airlines charges you extra for the excess baggage you carry. For every additional checked bag that weighs between 41-50 lbs, passengers are charged $25. For a bag that weights between 51-70 lbs, passengers are charged $50. For bags that carry weight in the range of 71-99 lbs, passengers are charged $100.
Itinerary Modifications and Cancellations
If the passenger is not present at the boarding gate at least 15 minutes prior to the departure for domestic flights, and 30 minutes for international flights, then Spirit Airlines has the right to cancel his/her reservation. Refund is only possible for requests that are made at least 7 days prior to the flight's departure time. In case of refunds, future travel credits are issued to the passengers which must be used within 60 days of issuance. Please note that these credits are not transferrable to anyone.
•Adults can carry infants under 2 years of age on their laps for free, however Spirit Airlines has the right to demand proper documentation of age.
•Service animals who support the hearing and visual needs of disabled customers are allowed on flights for free. However they are not given seats and have to stay in the cabin.
•If you want to carry sporting equipments, then you'll be charged extra. Passengers are charged $75 for a bicycle and $100 for two surfboards.
Spirit Airlines was founded in 1980 as Charter One which excelled in providing vacation packages to entertainment destinations like Las Vegas and Atlantic City. It was not until 1993 that Spirit Airlines began covering destinations in Florida. Within the next few years, Spirit extended its network worldwide and is now one of the most reputed low cost airlines.