One of the few 5-star airlines in the world, Qatar Airways (QR) is the flagship carrier of Qatar. The airline was awarded 'Airline of the Year' by Skytrax in 2012 and has also been awarded many a times for its operational excellence. Qatar Airways has its main operating hub located at the Doha International Airport while its headquarters are based at Qatar Airways Towers, Doha, Qatar. The airline is renowned for its wide network and operates scheduled flights across the Middle East, Africa, Far East, Europe, Central Asia, South Asia, North America, Oceania and South America. Qatar Airways flies to more than 120 destinations worldwide including famous destinations like London, New York City, Milan, Shanghai, Amsterdam, Tehran, Venice, Milan, Abu Dhabi and many more. From five star dining, world class entertainment to extra comfortable seats, Qatar Airways takes you to a world that spells unmatched luxury and comfort.
Classes of Service
Over the past few years, Qatar Airways has emerged as one of the fastest growing airlines thanks to its operational excellence and the host of amenities it offers. The airline offers three classes of service: First Class, Business Class and Economy Class.
First Class: With celebrity chefs preparing a range of cuisines and exotic wines selected by some of the best consultants on offer, First Class passengers can expect a tantalizing time for their taste buds. Seats can be converted into flat beds and come with ample stowage options and superior reclining features. Don't forget to enjoy more than 1000 hours of in-flight entertainment which includes an exciting collection of movies, music and games.
Business Class: Ample space, delicious food and addictive entertainment are just some of the features that Business Class passengers enjoy. Seats are designed for your comfort and come with features like 78 inch pitch, foot rest, massage option and much more. Choose from a range of world cuisines and enjoy everything from snacks to six course meals. Passengers are sure to have a great time enjoying more than 900 hours of entertainment on their 17in LCD monitors.
Economy Class: The economy class of Qatar Airways is proficient enough to put the business class of any leading airline to shame. The airline offers luxurious seats that come with features like pitch of 34in, ample legroom, headrest and much more. Meals are prepared by quality chefs, while for entertainment, there is a collection of about 1000 hours of movies, music and games on offer.
There is a reason why Qatar Airways Business Class has been ranked as the world's best and its Economy Class as the best in the Middle East, and it's called luxury. These are some of the amenities offered on Qatar Airways flights.
•Celebrity chefs preparing world cuisines including European, Middle-Eastern, French, Asian, Mediterranean and many more. From delicious snacks, six course meals to exotic collection of wines, the dining experience offered is simply outstanding.
•Watch the latest blockbusters, play the latest games and listen to exclusive music albums, all in Qatar Airways.
•Extra comfortable seats that are equipped with features like massage system, footrest, ample legroom, headrest, superior reclining and much more.
Qatar Airways offers four different ways to check-in for passengers: web check-in, mobile check-in, airport kiosks and check-in desks. Passengers are advised to check-in at least 2 hours before the flight's scheduled departure time to avoid any last minute hassles. Checking-in early also ensures that you go through the baggage and security checks with ease. Don't misplace your boarding pass as without it you won't be allowed to take the flight.
Online & Mobile Check-In:Now select the seat of your choice from the comfort of your home or office by using Qatar Airway's online check-in facility. Log on to www.qatarairways.com from your laptop or mobile phone, select the seat of your choice and print your boarding pass instantly. This option not only helps you beat the long queues at the airport but is also much faster. Web check-in time ranges from 36 hours up to 2 hours before the flight's scheduled departure time.
Check-In Desks:Passengers can also check-in at the Qatar Airways desk at the airport. With friendly and efficient staff to resolve all your issues, you'll get your boarding pass in no time at all. Staff at the check-in desk would also help you with your baggage related issues.
Airport Kiosks:With plenty of kiosks distributed across the terminals, using Airport Kiosks is considered a time saving option. The touch screen is friendly to use and displays you the available seats for your flight. Just select the seat of your choice and print the boarding pass, and you are good to go.
Customer Rewards Programs and Perks
Qatar Airways operates a frequent flyer program named Privilege Club which rewards passengers for flying with the airline. So if you are a frequent traveler, get ready for some exciting prizes.
Privilege Club: Every time you fly with the airline, you are awarded QMiles depending on the class of travel and also the total distance covered. Once you have accumulated a certain amount of miles, you can redeem them for special rewards like air tickets, discounted airfares, priority check-in & baggage handling, access to premier lounges and much more. So what are you waiting for, join Privilege Club today and become a valued member of the Qatar Airways family.
These are the guidelines laid out by Qatar Airways for Carry On, Checked and Excess baggage.
Carry On: First Class and Business Class passengers can carry two bags for free provided their combined weight doesn't weigh more than 33lb. Economy Class passengers are allowed to carry one bag for free provided it doesn't weigh more than 15lb. Please remember that your laptops should fit within your hand bags.
Checked: Qatar Airways offers free checked allowances for two bags provided they don't weigh more than 70lb each and have maximum dimension of 158cm. This facility is available for both domestic and international flights.
Excess: If the baggage that you are carrying exceeds the 'free checked allowance limit', then it would be counted as excess baggage. For each additional kg, you will be charged a specific amount depending on the route you are flying. For example, excess baggage cost per kg for flights to/from Africa is US$40 while the same would cost US$55 for flights to/from Japan and Korea.
Itinerary Modifications and Cancellations
Please take note that Qatar Airways charges a penalty fee every time you cancel or change your reservation. The penalty for cancellation of ticket ranges from 100-500 USD depending on the fare purchased. While if you want to change your reservation date, it would cost you anything in the range of 75-500 USD again depending on the fare purchased.
•For infants between 7 days and 1 year, Qatar Airways charges infant fare if the infant travels on an adult's lap and child fare if he is traveling on a separate seat. If the infant is between 2 and 11 years, then child fare is levied.
•Musical instruments are considered fragile and you are requested to buy a ticket for the space that is going to be used by them. Maximum weight allowed for a musical instrument is 75kg.
•Pets are considered as excess baggage and you will be required to pay a specific amount depending on the weight of the pet.