Known as the focus city of Halifax Stanfield International Airport, Montréal-Pierre Elliott Trudeau International Airport and Ottawa Macdonald-Cartier International Airport, Porter Airline is a regional airline. Being headquartered at Billy Bishop Toronto City Airport, it offers scheduled flights to Canada and major parts of the USA. The major destinations it flies to include Halifax, Montreal, Ottawa, Moncton, Quebec City, St. Johns, Sudbury, Thunder Bay, Windsor, Toronto, Burlington, Myrtle Beach, Washington D.C, Chicago, Boston Newark and others. Founded in 1926, Porter Airlines has its hubs at Billy Bishop Toronto City Airport. With its fleet size of 26 aircrafts, it flies to over 19 destinations. The advanced aircrafts in its fleet include Bombardier Dash 8 Q400, Bombardier CS100 and Bombardier Dash 8 Q400NextGen.
Classes of Service
Porter Airlines offers two classes for its valued customers.
Economy: comfortable seats, complimentary drinks
Business: charge point for electronic gadget, beverages and meals, personal screens, audio and video on demand
Porter Airlines thrives on offering numerous facilities and amenities. Some of them are mentioned below:
•Complimentary snacks and beverages
•Beer and wine is offered on all flights
•Enjoy reading its in-flight magazine with the name of re:porter
Online check-in: For using Porter Airlines online check-in facility you should visit the Porter Airlines web check-in page. After check-in you can also print the boarding pass and can straightway proceed towards the security gates only if you are not carrying any luggage. The checked bags should be dropped off at the counter.
Mobile check-in: Mobile check-in facility empowers you for check-in from anywhere. The basic requirement to use mobile check-in facility is to have a phone with internet connection. Use the mobile check-in facility 90 minutes to 24 hours before the departure of flight.
Airport Kiosks: Use the airport kiosks facility for check-in at the airport. With its interactive screen you can smoothly check-in at the airport. Those who are carrying luggage their bags must be tagged by the customer service representative at check-in counter after arriving at the terminal.
Customer Rewards Programs and Perks
Sign up for the VIPorter, it is known as the Porter Airlines frequent flyer program. Under this program you will earn reward points for flying with Porter Airlines. You can redeem these points to avail various benefits like free tickets, cash discounts and much more.
Redeeming the points
Redeeming the VIPorter points is no big task. After you had earned 7500 points while flying through Porter Airlines, you can redeem those points for a complimentary flight. Porter Airlines gives you the facility of checking your points balance online. For redeeming of VIPorter point, just log into VIPorter or can simply call the contact centre at 1-888-619-8622 for booking the flight.
Carry On: Every passenger is only allowed to carry one bag and one personal item that include purse and briefcase. Take a note that outer garments and assistive devices don’t get counted as personal items. The carry-on luggage should adhere to the dimensions of 22 x 16 x 10 in/55 x 40 x 23 cm (length x width x height). The maximum weight allowed is 20 lb/9 kg and the maximum dimension of the personal item should be 13 x 17 x 6 in/33 x 14 x 16 cm. Make sure that carry-on luggage should fit in the overhead bin or under the seat in front of you.
Checked: Under the checked baggage policy each passenger is allowed to check two bags. These bags should comply the maximum dimension of 62 linear inches/158 cm* (length + width + height) and the maximum combined weight should be 50 lb/23 kg
Excess: If your baggage exceeds the prescribed limit then you have to pay the excess baggage fees. The fee for extra baggage is $25 CAD per additional bag and if the bag weighs more than 50lb/23 kg you have pay $5 CAD/kg. Bags with the size of 62 in/158 cm won't be accepted.
Itinerary Modifications and Cancellations
Porter Airlines follow strict cancellation and modification policy. For change in reservations or any modifications just call the Porter Airline helpline no.1888 619 8622.
•Children up to 2 year (24 months) are not required to have their own seat.
•Only one lap child is allowed per adult.
•Porter Airlines only allows service animals only if the passenger has service dog license.