Known as the flag carrier of Chile and the major airline of Chile, Peru and Ecuador, LAN Airlines is headquartered at Las Condes, Santiago Province, Chile. LAN is a group of South American Airlines that is also part of the LATAM Airlines group, Latin America's largest airline holding company. LAN Airlines has main hub at Comodoro Arturo Merino Benítez International Airport and secondary hubs at Jorge Chávez International Airport (Lima) and Jose Joaquin de Olmedo International Airport. Founded in 1929, this airline is the largest air carrier in Colombia and Argentina. LAN Airlines offers its top-notch services to passengers from all over the world. It offers flights to 130 destinations across Caribbean, Latin America and North America. Its fleet size of 112 aircrafts offers flights to 31 international and 17 domestic destinations across 21 countries.
Classes of Service
Divided into three categories, LAN Airlines always offers best in class to its esteemed customers.
Economy Class: seats with good legroom, audio-video system, complimentary meals and drinks.
Premium Economy Class: leather seats, onboard entertainment, delectable menu, priority check-ins, electric gadgets charging ports.
Premium Business Class: wide & long seats i.e. 32 % more per passenger, complimentary meals & drinks, large screen, audio & video system, in-seat power supplies, quality dining options.
Check out the below mentioned amenities and features offered on LAN Airlines flights.
•Reclining seats that become 100 % horizontal and turns into beds that are 23 inches wide and 73 inches long.
•15.4 inch audio and video system.
•Customizable menus according to passenger demand.
•Availability of in-flight magazine known as in Magazine.
There are numerous ways of check-in facility. Those are flying with LAN airlines they can check-in through Online check-in, Mobile check-ins and Airport kiosks.
Online Check-in - Use the online check-in facility and save your precious time. Just check-in on LAN.com from 48 hours to 2 hours before the departure of your flight.
Mobile check-in: With the availability of mobile check-in facility, now check-in while on the move is cakewalk. For mobile check-in you need GSM enabled handset and internet connection.
Airport Kiosk - Check in with the interactive airport kiosk facility is simple and quick. For check-in through airport kiosk, it is advisable to come at least 2 hours before the departure of your flight. Some of the airport kiosks are well-equipped to print the boarding passes.
Customer Rewards Programs and Perks
Sign up for LAN Airlines frequent flyer program, LANPASS. Under this program, the more miles you fly with LAN Airlines, it will take you closer to becoming the LANPASS Elite member. There are four member categories of this frequent flyer program.
Premium (Ruby membership with oneworld) Be a premium member by earning 40,000 kms with LAN, TAM or with oneworld in one calendar year. This category offers the benefits that includes redeeming of the LANPASS kms for the cabin upgrade, kilometer bonus, preferential check-in, priority baggage, preferred and pre-reserved seating.
Premium Silver (Sapphire membership with oneworld) Become a member of the LANPASS Premium Silver category by earning 80,000 kms with LAN, TAM or oneworld. There are multitude of perks of becoming the Premium Silver member that include cabin upgrade using the LANPASS kms, kilometer bonus, preferential check-ins, preferntial boarding, VIP saloons, free excess baggage, priority baggage, No charge for the reissue of your LANPASS reward tickets and more.
Comodoro (Emerald membership with oneworld) For becoming the member of Comodoro category, you have to earn 150,000 kms with LAN, TAM or OneWorld. There are multitude of benefits of this category that comprises of complementary upgrade coupons, cabin upgrades using your LANPASS KMS., kilometer bonus, VIP Salons, preferential Check-in, preferential boarding, kilometer bonus, free excess baggage, notification of Flight Changes, priority baggage and others.
Comodoro Black (oneworld Emerald member) Known as the highest elite category, one can become the Comodoro black member by earning 210,000 kms with LAN and TAM. When it comes to benefits, this category offers plenty of it. It include complementary upgrade coupons, cabin upgrades using your LANPASS KMS., bonus kilometers, preferential seats through LAN.com for domestic flights in Chile, VIP Salons, preferential Check-in, preferential boarding, Exclusive bag drop line for Comodoro and Comodoro Black members, Free excess baggage, Baggage given priority, No charge for the reissue of your LANPASS reward tickets, Outstanding km. accumulation at no additional charge through our Contact Center and many more.
Carry on - In this category each passenger is permitted to carry one bag along with one personal item. The personal item can be briefcase or purse. For first and business class, the maximum weight of the carry-on luggage should be 16 kg (35 lb). Those travelling from economy class for them the maximum weight of carry-on luggage should be 8 kg (18lb). The maximum Dimensions of Carry-on Luggage is 46 linear inches/115 cm (22x14x10 in/ 55x35x25 cm) and maximum dimension for personal item is 21in x 16in x 8in (length x width x height). Also the carry-on luggage should fit the overhead bin or the seat in front of the passenger.
Checked - The maximum checked baggage allowance for international flights is 2 pieces of luggage. The maximum dimension of the luggage should be 62 linear inches/158 cm (length + width + height) and the Maximum Weight: 50 lb/23 kg.
The checked Baggage Allowance for domestic flights within Argentina, Chile, or Peru is: First class: 88lb/40kg, Business class: 66lb/30kg, Economy class: 44lb/20kg.
Excess - The extra piece in addition of the two pieces permitted by airline comes under the excess baggage category along with that exceeds the permissible dimensions. The bag that weighs more than 70 lb (32 kg) will be charged $50.
Itinerary Modifications and Cancellations
Contact the airline executive on 1800 84 2526 for any modification like change in name or change of the dates of your travel itinerary. If you cancel your ticketed reservation within 24 hour of purchase, then there is no penalty and you will be given full refund of the ticket.
•Children that are 2 years (24 months) don't require having their own seat. LAN Airlines should be informed in advance about that you will be travelling with an infant on your lap.
•Only one lap child is allowed per adult.
•LAN airlines allow only domesticated animals like cats, dogs and small decorative birds.