Known as the member of the Arab Air Carriers Organization, Kuwait Airline is the national airline of Kuwait. The head office of Kuwait Airline is situated on the grounds of Kuwait International Airport, Al Farwaniyah Governorate. Founded in the year 1953, it offers scheduled passenger flights to Southeast Asia, Middle East, Europe, Indian subcontinent and North America. Headquartered at Al Farwaniyah Governorate, Kuwait Airways has the advanced fleet size of 19 aircrafts that flies to more than 45 destinations all over. Some of the prominent destinations it flies to comprises of Athens, Amsterdam, Abu Dhabi, Bangalore, Bangkok, Delhi, Doha, Dubai, Cairo, Hyderabad, Frankfurt, Jakarta, Kula Lumpur, Tokyo, Malaga, New York City, Prague, Rome, Singapore and many more. The major aircrafts owned by Kuwait Airlines comprises of Airbus A320-200, Airbus A300-600R, Airbus A310-300, Airbus A320neo, Boeing 747-400M, Airbus A321-200, Airbus A330-200, Airbus A340-300, Airbus A350-900, and Boeing 777-200ER.
Classes of Service
Known for offering top-notch services, Kuwait Airways has fixed seating options on all routes;
Economy Class: audio & video services, comfortable seating options,
Business Class: specious seats with ample amount of legroom, charging port for gadgets, delicious meals
By offerings varied amenities and facilities on its flights, Kuwait Airlines has carved a niche for itself.
•Archives of classic audio songs
•Watch blockbuster movies on your personal screen
•Special vegetarian and infant meals
•Option of in-flight shopping
Save yourself from the trouble of standing in long lines by using the online check-in facility. Kuwait Airways offers you the options of online check-in, mobile check-in and check-in from Airport Kiosks.
Online check-in: Make use of the Online check-in facility provided by Kuwait Airways. Use this facility to check-in from web. Those who are in possession of confirmed E-ticket they can check-in 24 hours to 3 hours before the scheduled departure of flight. The primary requirements for using the online check-in facility comprises of Destination, flight number, family name, booking confirmation number/reference (PNR) and passport information.
Mobile check-in: The primary advantage of using the mobile check-in facility offered by Kuwait Airways is that it breaks from the stereotype of using airport check-in facility i.e. standing in long lines. Phone with internet facility is the basic requirement for using the mobile check-in.
Airport kiosks: Numerous self check-in kiosks can be seen at Kuwait Airport. These kiosks are easy to use and are a great way for the travelers for check-in, selecting their seat and printing the boarding pass with ease. Situated ahead of the immigration entrance at Kuwait Airport, if you want to check-in from here then you need to enter the reservation number, passport number or credit card number.
Customer Rewards Programs and Perks
Join Oasis Club, it is Kuwait Airways frequent flyer program. This program packs the punch by offering several rewards to passengers. From free flight tickets to vacation packages, this program has it all.
Take a look at various categories of Oasis Club frequent flyer program:
Oasis Blue: The advantage of Oasis Blue membership is that you can even enroll your children in it. The minimum age of joining is set at 2 years. By opting for children account you will be earning 50% on mileage. If you want to earn miles from it then place your children under the Family Mileage Pooling Program. With this their miles will be transferred to your account. If you fly with the business class, it results in doubling your miles and for travelling by First Class, you will get triple miles.
Oasis Silver: Oasis Silver membership rewards your loyalty by offering you 50% extra miles with the elite mileage bonus. The major advantages of Oasis Silver membership includes, preferential seating is offered, dedicated check-in facility, extra luggage facility and more.
Oasis Gold: Sign up for Oasis Gold and access to a world of benefits such as special priority at Oasis Club Customer Service Centre, 30 kg extra luggage without any extra charge and more.
Kuwait Airlines has a stringent baggage policy, travelers are requested to keep a tab on your baggage and follow the norms set up by the airline. Those who want to know about the limit set by the airline and those who don't want to pay the excess baggage fees should follow the below mentioned baggage policy.
Carry On: Passengers can take one carry-on baggage along with them. The size of the baggage should be 23x36x56 cm (115 cm in total) or 9x14x22" (45" total). The maximum weight of the baggage should not be more than 7 kgs. All the carry-on items are the responsibility of passenger.
Checked: Kuwait Airlines has fixed free baggage allowance for checked baggage that includes: 40 kgs ( 88 lb ) for passengers paying a First Class fare, 30 kgs ( 66 lb ) for passengers paying an Business Class fare and 20 kgs ( 44 lb ) for passengers paying an Economy Class fare.
Excess: If you are having luggage that breaks the permissible limits then you have to bear the excess baggage fees.
Itinerary Modifications and Cancellations
Get in touch with customer care regarding any change or cancellation of your flight. The number of Kuwait Airways is 800 458 9248. The cancellation fees for flight cancellation is $250 per adult.
•For Infants over 2 years (24 months) will have to pay 10% of the fare.
•Pets can only travel in Kuwait Airways only if they are placed in their kennel/cage.