Serving as the flag carrier and the largest airline of South Korea, Korean Airlines was founded in the year 1946 as Korean and commenced operations in 1962 as Korean Air. The airline serves 130 cities in 45 countries and 20 domestic destinations. The Seoul Gimpo International Airport and Seoul Incheon International Airport serve as the principal hub for the airline while the Gimhae International Airport and Jeju International Airport act as its focus cities. Korean Air has Codeshare agreements with many airlines including Japan Airlines, Etihad Airways, Alaska Airlines and many more.
Classes of Service
The Classes of service offered by Korean Air include First Class, Prestige Class and Economy Class.
First Class: When traveling with the First Class of Korean Air, get ready to receive the highest quality of service in the comfortable suites. The 3 Classes of suites offered in the First Class include: First Class Kosmo Suites, First Class Cosmo Sleeper Seat and First Class Sleeper Seat. The Suites come equipped with bed-type seating, individual wide screen monitors, sky office, personal reading lamps and BOSE headsets for noise reduction.
Prestige Class: Enjoy your journey on the comfortable 180 degree full flat seats, individual movie theatres with multifunctional controller and individual reading lamps. The Prestige Class offers 2 seating options: Prestige Sleeper Seat and Prestige Plus Seat. The Sky office offers a premium business environment for you to stay connected with your work throughout your flight.
Economy Class: The Ergonomically designed slim seats in the Economy Class of Korean Air offer maximum comfort throughout the flight. Stay entertained on your personal 10.6-inch high-resolution LCD wide screen that comes equipped with various on-demand entertainment programs. Keep your gadgets charged with the USB Ports made available at each seat in the Economy Class.
The carrier offers a great world of entertainment up in the sky, choose from a wide variety of in-flight entertainment options including Movies, TV Shows, Music and In-flight magazine.
Make the most of your travel while flying with Korean Air, the airline offers in-flight shopping with a wide range of duty free products to choose from. From world famous liquors to cosmetics to classic fragrances, the choices and options are endless.
Almost all aircrafts of Korean Air come with a main screen with latest movies and short films playing on it.
The four Sky Programs offered by the airline include: AVOD I, AVOD II, AVOD III and Red Program.
Online and Mobile Check-In Now beat the long queues and get ready for a quick and convenient Check-in through the Online Check-in Service offered by Korean Air. The service is available 4 hours to 24 hours before the scheduled departure of your flight.
Airport Kiosks Korean Air recommends travelers to arrive at the airport at least 2 hours before the flights scheduled departure if they are opting for Airport Check-in. Please note, the check-in counter closes 40 minutes prior the departure time of the flight.
Customer Rewards Programs and Perks
The loyalty program or the Frequent Flyer Program offered by Korean Air is called SKYPASS. Becoming a member of SKYPASS will shower you with a wide variety of benefits and rewards. The airline also offers SKYPASS Junior Membership for children less than 12 years of age. Mileage Rewards can be earned when traveling with Korean Air and other SkyTeam Airline Alliance including Delta Airlines, Air Europe, Air France, KLM Royal Dutch Airlines and many others.
You can use your Mileage Rewards to obtain bonus flight tickets, rental car services and discounted flight tickets. Join today!
Carry On: Passengers traveling with Korean Air are allowed to carry one carry-on bag with its dimensions not more than 45 inches and a limited weight of 12kg. Along with the carry-on baggage passengers can carry one personal item like a laptop bag, overcoat or a purse. First Class and Business Class passengers can carry bags weighing 18 kg and measuring 45 inches. All carry-on luggages should ne kept under the seat or in the overhead bins.
Checked: Economy Class passengers are permitted to hold two pieces of checked baggage with each piece not weighing more than 23 kg and dimensions not exceeding 107 inches. Business Class and First Class passengers can carry two pieces of baggage with each piece not weighing more than 32kg and dimension of each bag not exceeding 62 inches.
Excess: An additional fee is charged if you are traveling with bags other than the permitted allowance. For further information on same, you can contact the airline directly or the official website of Korean Air. Sports equipments are charged an excess fee due to size, handling requirements and fragility.
Itinerary Modifications and Cancellations
For you have a great experience flying, Korean Air offers easy modification and cancellation process. If under any circumstances any passenger is not able to take up the journey, they can always apply for a refund. Eligible ticket types for a refund are those issued by Korean Air or by other carriers in case of service disruption. Please note, you can apply for a refund within 30 days from the date of expiry of your purchased ticket.
Korean Air offers special services for Unaccompanied Minors on both International and Domestic flights. Inform the airline at least 24 hours prior to departure and provide the details of the adult who will accompany the child to the departure point and meet them at the destination.
Korean Air is a pet-friendly airline and allows dogs, cats and birds onboard. Pets must be healthy and should not be ill smelling, under medication and sick or pregnant.
Medical Oxygen Service is offered to passengers with special needs at a cost of USD 100.