Headquartered in Shinagawa, Tokyo, Japan Airlines is a flag carrier of Japan founded in 1951. Japan Airlines has its main hub at the Narita International Airport and Kansai International Airport while the Fukuoka Airport and Chubu Centrair International Airport act as focus cities for Japan Airlines. With a fleet size of around 121 aircrafts, the carrier flies to more than 92 destinations out of which 33 are international destinations. Some of the airlines with which Japan Airlines has partnership and Codeshare agreement includes Air Berlin, American Airlines, Cathay Pacific, Finnair and many others.
Classes of Service
Japan Airlines offers four classes of service: First Class, Business Class, Premium Economy and Economy Class.
First Class: The all-new First Class Suite offers ample storage compartments, 23’ inch personal screens, comfortable wide-flat beds for perfect sleep and a wide assortment of amenities and service. The fine leather seats are designed to offer great comfort, helping you to relax while you fly. Get entertained during your flight with the New Sky Entertainment JAL Mooove, enjoy blockbuster movies, latest pop tunes and play some action packed video games. When flying with First Class passengers have the flexibility to book their in-flight meals in advance.
Business Class: The Business Class Cabins on Japan Airlines come equipped with fully flat beds and first class amenities and services. After a relaxed sleep wake up to a healthy breakfast, that includes Japanese or Western Style meals with juices and energy drinks. Experience the ultimate in-flight entertainment programs that include games, movies, TV shows and more.
Premium Economy: With an extra 7cm of slide, the Premium Economy Class of Japan Airlines is built in a way that you can sit back and enjoy your flight. 12.1-inch touch-panel monitor, USB port, video input, AC power outlet, Large legrest, Spacious table for A4-size laptop and 3-step adjustable footrest are some amenities offered in the Premium Economy Class of the airline.
Economy Class: Japan Airlines has made Economy Class traveling more fun and comfortable than ever. Enjoy large space between seats, unobstructed space under seats, 10.6-inch touch-panel monitor, USB port, video input, Smartphone holder and more. Customers are offered with a complimentary night kit containing slippers and sweat wipes.
The on-plane cameras offer a Pilot Vision of outside to the passengers. No matter which class you choose to travel, Japan Airlines offers excellent service and amenities in all its divisions.
While on-board savor from some amazing Japanese and Western Cuisine prepared by excellent chefs.
The Airline offers an Amenity Kit containing earplugs, eye mask, eye refresher, moisturizing mask and toothbrush set.
Online and Mobile Check-In For a more convenient travel experience, Japan Airlines offers Online Check-in service for passengers holding a magnetic boarding pass or an e-ticket. You can check-in online anytime between 72 hours up to one hour prior to the scheduled departure time of your flight.
Airport Kiosks Japan Airlines makes Self Service check-in available at some top airports including New Chitose Airport, Tokyo International Airport, Osaka International Airport, Fukuoka Airport and Kumamoto Airport. Bilingual Self-check-in kiosks with large screen and improved performance are placed on different locations on the above mentioned airports.
Customer Rewards Programs and Perks
JMB Fly On is the Frequent Flyer Program offered by Japan Airlines to its loyal customers. The program has four tiers: Crystal, Sapphire, JGC Premier and Diamond. Accumulate points, upgrade to a higher level of the program, and enjoy more benefits and rewards. Members who have earned 50,000 Fly On Points or have boarded more than 50 flights in the calendar year are offered with JAL Global Club membership.
Passengers of this club have access to premium lounges, baggage allowance, priority check-in and much more. Join today to enjoy higher benefits when traveling with Japan Airlines.
Carry On: To ensure safe, pleasant and comfortable travel experience, the airline has some restrictions on carry on items that can be taken on-board. One baggage and one personal belonging per person are allowed as carry-on baggage, the weight of both carry-on baggages should not exceed more than 10 kgs. Length of each dimension should be no more than 55 x 40 x 25 inches.
Checked: If you are traveling with any checked baggage, reach the security point 15 minutes before the departure of your flight. The size of your baggage should not exceed 50 cm wide x 60 cm high x 120 cm deep while the weight should be no more be 20 kgs. However, passengers traveling in the First Class may carry on items up to a total of 45 kilograms.
Excess: The Airline does not accept bulky baggage, while if the total weight of your carry on item exceeds the weight limit a charge of 300 yen per kilogram is applicable. A separate fee is charged if traveling with pets, Music Instruments, Sports Gear and Baby Garages.
Itinerary Modifications and Cancellations
Japan Airlines offers a variety services and amenities to make travel and travel related process easy and convenient for its passengers. In order to cancel your booking or make any changes in your itinerary, you can anytime call the online customer support centre 1-877-875-2526. Please note all cancellations must be made before the departure of your flight.
Japan Airlines ensures your pet's safety during traveling, veterinarians and animal professionals have provided guidelines for a healthy travel.
The airline allows guardians of unaccompanied minors to drop them till the boarding gate. While on-board, Japan Airlines makes sure that kids have a gala time when traveling with them.