Insel Air (7I) is a premier airline based in Curacao, with its main operating hub situated at the Hato International Airport. The airline is headquartered in Maduro Plaza, Willemstad, Curacao. Insel Air operates scheduled domestic and international flights to more than 15 destinations including Aruba, Haiti, Miami, Valencia, St Maarten, Medellin, Charlotte and many more. From food & beverages to extra comfortable seats, Insel Air offers everything a passenger could ask for. The airline is also renowned for its on-time performance which makes it stand out among its contemporaries.
Classes of Service
If you are looking for a good time, then book your travel with Insel Air. Whether you want to have a good read or enjoy some amazing cuisines, Insel Air offers plenty of stuff to keep you engaged. The airline offers two classes of service: Comfort Class and Economy Class.
Comfort Class: Passengers of this class are offered the best of dining, seating and entertainment, all in one. Seats are luxurious and come with features like legroom of 34in, superior reclining, headrest and much more. From snacks, meals to alcoholic beverages, the airline offers it all in style. Those who love reading can also request newspapers and magazines. Comfort Class passengers are also given privileges like priority check-in and baggage handling.
Economy Class: In-flight magazine, extra comfortable seats and delicious dining are just some of the features offered by the Economy Class. With a dedicated cabin crew and relaxed baggage handling rules, Economy Class is certainly a top draw among the travelers.
Insel Air offers loads of amenities that promise to make your travel a memorable affair. These are some of the amenities offered on-board.
•Your relaxation is Insel Air's priority. Seats are crafted for excellence and come with features like ample legroom, headrest, superior reclining and much more.
•Collection of newspapers and magazines for those who love a good read.
•Lots of delicacies to treat your taste buds including snacks, desserts, hot meals and alcoholic beverages.
•For comfort class passengers, the airline offers facilities like priority baggage handling and priority check-in.
There are three ways of check-in available with Insel Air. Either you can check-in online, use the airline desk present at the airport or check-in with the help of an airport kiosk.
Web Check-In: Skip the long lines at the airport and check-in from your home or office using this facility. You need an internet connection and a laptop/PC to connect to the airline's site and then select the seat of your choice. Web check-in time ranges from 24 hours up to 3 hours before the flight's scheduled departure time.
Check-In Desks: Go to the Insel Air desk at the airport where you will be greeted by the airline representative. Get your baggage checked, show your identification documents and ticket, and get the boarding pass. Check-in early to avoid the long queues at the check-in desk.
Airport Kiosks: Using Airport Kiosks is fast, comfortable and efficient. With several of these kiosks present at the airport, you don't have to wait for your turn. Just select your flight on the touch screen and choose the seat of your choice. Once you are done, print the boarding pass and you are ready to go.
Customer Rewards Programs and Perks
Insel Air knows how to take care of its loyal customers that is why it offers Star Miles which is one of the world's best frequent flyer programs.
Star Miles: Join Star Miles by filling a simple application form and get ready for a host of exciting rewards. Every time you fly with Insel Air, you are awarded star miles depending on the total distance traveled and also the class of travel. When you join you are given the basic membership. After you earn 25,000 star miles, you are given Silver membership, on 35,000 star miles, you get Gold membership and on 45,000 star miles, you get Diamond membership. The higher you go, the better the rewards. Members of the Diamond club are offered amenities like priority check-in, priority boarding, lounge access, preferred seating and much more.
These are the rules that you have to follow for Carry On, Checked and Excess Baggage.
Carry On: Passengers can carry one bag for free provided it doesn't weigh more than 22lbs and has maximum dimensions of 55*35*20cm. Passengers can also carry one personal item which can be anything from a laptop bag to purse.
Checked: Passengers are offered 'free checked allowance' limit for one bag provided it doesn't weigh more than 50lbs and has maximum dimensions of 158cm.
Excess: For baggage that is not included in the Carry On and Checked baggage category, you have to pay extra fees. For the first additional bag that you carry, you have to pay USD 40 and for the second additional bag, you have to pay USD 150.
Itinerary Modifications and Cancellations
If you want to cancel or rebook your ticket, it's possible, all you have to do is pay the penalty fees. While for cancellation, you just have to pay the penalty, for rebooking, you have to pay the penalty fees along with the fare difference. If you miss your flight for any reason, your ticket would hold no value.
•If you are traveling with an infant who is below 2 years of age, you are allowed to bring items like diaper bag and stroller for free.
•Passengers are allowed to bring one sports equipment bag for a charge of USD 50 for non-USA and USD 100 for USA destinations.
•Passengers can carry pets provided they provide its health documents to the airline. A charge of USD 5/kg is applied for every pet.