Headquartered at Velázquez, 130, Madrid, Spain, Iberia Airlines has its main hub at Madrid (Barajas Airport). This airline is the major flag carrier and is one of the largest airlines of Spain. Its fleet size of 79 aircrafts flies to over 15 domestic destinations, 50 international destinations across 34 countries. Iberia Airline offers its flights primarily to Africa, America, Asia and Europe. The major destinations it flies to comprises of Barcelona, Bogota, Chicago, Frankfurt, Lagos, London, Lisbon, Mexico City, Miami, Milan, Moscow, Panama City, Paris, Prague, Rome, San Jose, Sao Paulo, Tel Aviv, Venice, San Salvador and many others. The major aircrafts in its fleet include Airbus A319-100, Airbus A320-200, Airbus A321-200, Airbus A330-300, Airbus A340-300, Airbus A340-600, Airbus A350-900 and Boeing 787-9. The prominent destinations covered by Iberia Airline include Barcelona, Boston, Chicago, London, Mexico City, Miami, Milan, Munich, Panama City, Paris, Venice, Vienna, Prague and many more.
Classes of Service
Iberia Airlines has four different seating classes on its most routes.
Business Plus - 220 cm of personal space, reclining seats, menu created by four popular Spanish chefs, VIP lounge, advanced audio and video services is provided.
Business Club - comfortable seats with headrest & backrest, menu to taste, best of wines, VIP Lounge and I-pad is offered.
Business Class - arm chair seating, freshly prepared menu during the flight, best of wines, VIP Lounge and preferred billing option.
Economy - spacious seats with personal touch screen, movies & television series, traditional meals and provision of requesting special meals.
Iberia Airlines is known for providing plenty of amenities on its flights these include:
•Enjoy watching blockbusters on personnel touch screen. From watching latest videos to listening to soothing music, there is plenty more to keep you entertained.
•Automatic back pillow adjustment with massage functions soothes your body.
•Universal Power Adaptor is offered on flight. Easy access of Wi-Fi and GSM connection through your personal device.
•Fresh menu prepared by top Spanish chefs. Here you will get to taste new flavors and textures. Classic wines from Spain's most exquisite wineries.
Iberia Airlines offers two different ways to check-in from the airport. You can either use the online check-in facility or the airport check-in facility. If you don't want to miss your flight, then check-in your flight in advance and reach the departure gate before the prescribed time. You should always be in possession of your boarding pass as the check-in time closes. Those who are not having their boarding pass they will not be allowed to board the flight.
Online and Mobile Check-In - The time limit of online check-in is 45 minutes before the flight and the time limit of boarding is 20 minutes before the flight.
Airport Check-In - Those who are doing airport check-in with bags, they should check-in with at least 90 minutes before the departure time. If you are check-in at the airport without bags, then you should check-in at least 60 minutes before the departure time.
Customer Rewards Programs and Perks
Join Iberia Plus, Iberia Airlines Frequent Flyer program. This frequent flyer program will help you to earn reward points every time you fly with Iberia Airlines. From free flights to exclusive benefits, these are some of the perks of Iberia Plus. After joining Iberia Plus Program you will receive a card. This card can be used on the flights along with the partners of this frequent Flyer program. There are four types of Iberia Plus Cards i.e. Classic Card, Silver Card, Gold Card and Platinum Card.
Classic Card- It is given after joining Iberia Plus Program. Its perks are travel assistance insurance abroad, 24-hour telephone service and you will be prioritized on waiting lists at the airport.
Silver Card - After accumulating 1,100 Elite Points or flying 25 routes you will be rewarded with the Silver Card. It offers the advantage of gaining time during check-in and it also helps in increasing the baggage allowance. Preferred seat choice and bookings are also some of the advantages of the Silver Card.
Gold Card - You can upgrade to Gold Card with 2250 Elite Points or flying 50 routes. This card entitles you to get the VIP treatment during the boarding. Exclusive access of waiting lounge and automatic seat booking with your preferences are the highlights of Gold Card.
Platinum Card - This card can be obtained with 6250 Elite Points. Fast track VIP access, two free upgrades, guaranteed seat, preferential care points, VIP lounge access, maximum baggage allowance, provision of check-in at business class counters are the major perks of Platinum Card.
Fair and transparent baggage policy is adopted by Iberia Airlines. Below mentioned is a detailed description of various baggage policies that will help you to plan better for the journey. If you are flying first or business class on American Airlines or connecting with British Airways or Iberia then you can check in three bags at no extra charge.
Carry On: There is very strict policy regarding allowing carry-on items. One small carry-on bag with a personal item is only allowed per passenger. The carry-on item should fit comfortably without being forced upon. Bag should not exceed the following measurement, 22" long x 14" wide x 9 " tall or 115 cm (56 x 36 x 23 cm). Personal items such as briefcase, purse and laptop bag should not exceed 36 inches and it also must fit under the seat in front of you.
Checked: The maximum dimension of the checked baggage is 90cm x 75cm x 43cm (35.5in x 29.5in x 16 in). This includes the handle, pockets and wheels. For items with size up to 190cm x 75cm x 65cm (75in x 29.5in x 25.5in) you have to pay extra for that.Excess: Excess baggage policy varies by routes. Those flying to & from or via Europe and carrying baggage that exceeds 23 kg (up to 32 kg), then a extra charge of €60 per item will be levied. This baggage fees also applies to flights to/ from or via India and Asia. Those who are flying within United States, Puerto Rico, Mexico, Bermuda, Central & South America, Canada, the US Virgin Islands, Caribbean, Bahamas they will have to pay charge of $100 per piece.
Itinerary Modifications and Cancellations
Change on the name of tickets is not allowed on Iberia Airlines. It is recommended that special attention is paid while writing the names of family members. With the advanced Booking Management system, it is now possible to change the dates, destination and departure point.
•Infants under 8 months old are provided with special cots on the flights.
•Children's that are under 2 years old and if they don't occupy the seat for that you have to pay 10% of the fare price.
•Since Iberia Airlines is a pet-friendly airline, you can fly with your pet without any hassles. The pet should be kept in pet cage. For flights to Spain, Europe, Africa and the Middle East you have to pay 120€.