Based in Panama City, Copa Airlines was founded in 1944 and is a subsidiary of Copa Holdings, S.A. Serving as the flag carrier of Panama, when founded the airline offered domestic flights to three cities in Panama. Today, the carrier offers daily scheduled flights to more than 65 destinations in 29 countries. Copa Airlines operates more than 85 aircrafts while the El Dorado International Airport and La Aurora International Airport serve as the focus cities for the airline. In 2005, the airline began trading on the New York Stock Exchange and became the third Latin American Airline to be listed on the exchange.
Classes of Service
Copa Airlines offers two classes of service: Business Class and Economy Class.
Business Class: When flying on the Business Class of Copa Airlines, get benefitted with special check-in, priority baggage handling, leather seats offering maximum comfort, access to VIP Lounges worldwide. Choose from a wide variety of wines and alcoholic beverages and freshly prepared meals. On long-haul flights the airline offers private bathroom to business Class Passengers, also an amenity kit and bottled water.
Economy Class: Economy Class passengers have access to in-flight entertainment, they can choose from a wide variety of TV Serials, movies, games and radio stations. Also a wide variety of alcoholic beverages are made available that can be selected during meals.
Copa Airlines offers a wide selection of Music Channels and a variety of movies for your entertainment onboard. The aircraft are equipped with radio antennas, allowing passengers to choose from a number of Radio Stations.
Love reading books? Grab a copy of the in-flight magazine, Panorama de las Americas and travel your way to glory.
With Copa Airlines you can carry your own food aboard and eat while flying, however you cannot drink your own alcoholic beverage.
The airline also has an expert group of chefs who aim at preparing excellent quality food for passengers of all classes.
Online and Mobile Check-In With the Online Check-in facility offered by Copa Airlines, you don’t have stand in long queues at the airport to Check-in. Passengers can check in online from 36 hours up to an hour before the flight's scheduled departure time.
Airport Kiosks If you don’t have access to the internet and wish to use other options, Copa Airlines has a multitude of alternative available for you. You can use the Web Podiums, Airport Counters and Airport Kiosks to print your boarding pass.
Customer Rewards Programs and Perks
MileagePlus is the Frequent Flyer Program offered by Copa Airlines to its loyal customers. You can earn rewards by flying with Star Alliance Airlines, Copa Airlines and United Airlines. The accumulated points can be exchanged for car rentals, hotel stays, donation and upgrading to a higher class. The airline has a frequent flyer membership with many car rental companies including Advantage, Alamo, Avis, Budget, Thrifty, Dollar, National and Sixt.
Apart from the MileagePlus Program, the airline also offers Copa Club which is the airport lounge membership program offered by the airline. The Copa Club Lounges are located in Panama, Dominican Republic, Guatemala and Costa Rica. Still not a member of this amazing reward program? Join Today!
Carry On: Customers can carry one piece of luggage with dimension no more than 115cm and weight not exceeding 10 kg. Apart from the one checked-in baggage, the airline allows one additional personal item such as Camera, Books, Tripod, Carry Cot, Stroller for Babies, Umbrella, Laptop and more.
Checked: Copa Airlines allows each passenger to carry two checked bags with each not weighing more than 23 kg. However, Business Class, MileagePlus Premier Silver and Star Alliance Silver members can carry a 32 kg as checked baggage.
Excess: No more than 2 additional bags are allowed per passenger. Individual pieces should not exceed 45 kg and a charge of US$100 per bag is charged.
Itinerary Modifications and Cancellations
Customers can change reservations 24 hours or more before a flight’s scheduled departure time. While making any changes in your booking, add your MileagePlus number to your reservation. Reservation not done through the official website should be modified only the agent who got it done.
Copa Airlines takes special care of Unaccompanied Minors, the child is attended by a representative until the parent/guardian have received them at the final destination. Unaccompanied minors are not permitted to travel with pets, those who are under the age of 5 years should be accompanied by someone who is at least 18 years of age.
The airline offers special meals on international flights, for any special demand contact the airway at the Reservation Center. ou can take your food along and eat it on-board.
Copa Airlines welcomes on-board service animals accompanying disabled passengers. However, only certified and trained guide dogs and monkeys are allowed.
Passengers with medical conditions are recommended to carry required medication and a certificate that the disease cannot be transmitted to other passengers.