China Airlines is the largest airline is Taiwan founded in December 1959. Owned by China Airlines Group, the carrier has its main hub at the Taoyuan International Airport and Kaohsiung International Airport. With a Fleet Size of more than 75 aircrafts, the airline flies to more than 112 destinations in Asia, Oceania and North America. Some of the major airlines with which China Airlines have Codeshare agreements include Japan Airlines, Korean Air, Delta Air Lines, Vietnam Airlines and many more.
Classes of Service
China Airlines offers three classes of service: First Class, Business Class and Economy Class.
First Class: The First Class cabins of China Airlines come equipped with 83" pitch, 180° recline, and 15" AVOD. Choose from a wide variety of games, movies, short features and enjoy them on your personal screens. Stay connected with your family or work with the personal satellite telephone offered in the First Class Cabins and keep your gadgets charged with the 110V outlet and USB ports installed near every seat. With a fully flat bed, extra large pillow and eyeshades have a relaxed sleep and reach your destination rejuvenated.
Business Class: The Business Class Cabins on China Airlines are specially designed to offer high quality service and great entertainment options. The Lie-Flat beds, extra leg space and convenient privacy dividers allows you to have a stress free journey. The airline offers you a premium seat experience including electronic seat control, adjustable armrest, a 15 inch personal TV, 110V outlet and USB port and a soothing color scheme. On long-haul flights the airline offers a soft duvet, slippers and eye shades.
Economy Class: The advanced seat design and great hospitality on China Airlines Economy Class gives a premium traveling experience to all its passengers. The Multi-position headrests offer great flexibility and neck support, choose from a multitude of entertainment options, and enjoy them on your personal 9-inch LCD inch touch-screen monitor. Stay connected with your friends and family with the in-seat satellite phone.
On intercontinental routes, the airline offers an assortment of meals and service depending on the seat class and duration of flight.
On all aircrafts of China Airlines, the in-flight entertainment system known as Fantasy Sky is available. Choose from a wide variety of over 100 movies, songs, video games and television shows and catch them on your own personal screen in all divisions.
Get to know about international and local events from the in-flight magazine DYNASTY, the magazine is available in three languages Japanese, Chinese and English.
Get ready to be pampered on long haul flights with eyeshades, pillows, fully flat beds and much more.
Online and Mobile Check-In China Airlines offers Online Check-in for all its passengers with confirmed bookings. You can check-in anytime between 24 hours up to 3 hours from your flights scheduled departure time.
Airport Kiosks Customers traveling with China Airlines should ensure that they complete their Check-in 2 hours before the scheduled departure of their flight. Failing to check-in on time may lead to denial of boarding. While checking in remember to carry with you your Flight Ticket, Travel Documents and Visa. After you have successfully checked in check your name, destination, flight and other details on your boarding pass.
Customer Rewards Programs and Perks
The Frequent Flyer Program offered by China Airlines is called Dynasty Flyer. The program has three tiers including Gold, Emerald and Paragon. Accumulate Flight Mileage on your every flight and enjoy higher benefits and rewards. Passengers associated with Dynasty Flyer can get easy access to VIP Lounges, ticket up gradation and baggage allowance. Join today to earn miles and higher benefits.
Other benefits include seat selection, priority reservation, birthday gift miles, mileage earning and much more.
Carry On: China Airlines has same policy of carry-on baggage in all the three classes of service. The dimension of each baggage should not be more than 56x36x23cm (22x14x9 in.) in size or 7kg in weight. First Class and Business Class passengers are allowed to carry 2 carry on items while Economy Class passengers are allowed one carry-on baggage with size not exceeding 56x36x23cm (22x14x9 in.) in size or 7kg in weight. In addition customers can also carry one onboard bag including Handbag, Overcoat, Laptop, Small Camera, Infant Food and reading material.
Checked: A weight limit applies on checked baggage due to safety concerns. Customers traveling in the First Class are allowed to carry a maximum of 40 kg with dimensions not exceeding 62 inches. Paragon / Emerald / SkyTeam Elite Plus members are offered extra 20 kg allowance while Gold / SkyTeam Elite member are allowed to carry extra 10 kg allowance. Business Class passengers are allowed a maximum of 30 kg as checked baggage while Economy Class passengers are allowed to carry 20 kg as checked baggage.
Excess: Baggage exceeding the parameters of checked luggage will be considered as excess baggage and will be charged. An amount of US$100 will be charged for the 1st excess baggage. For more details on excess baggage charges you may refer to the official website of China Airlines.
Itinerary Modifications and Cancellations
China Airlines offers a free cancellation policy on all tickets purchased via its official website, ticket counter, or Customer Service Call Center. However, the cancellation should be done one week or more prior to the scheduled departure of the flight. The amount will be refunded within 24 hours of the placed request.
The airline accepts healthy expectant mothers who are over three weeks pregnant while does not accept those who will deliver within 4 weeks.
China Airlines has a different policy for unaccompanied minors, service charges vary from age to age. The service is offered to passengers aged between 3 months and 12 years of age.
The airline offers wheelchair assistance to passengers with special needs and reduced mobility.
The airline allows pets, you can carry pets including dogs, cats, birds, domestic cats and guide dogs.